M&S Banking app analytics for January 3

Manage your banking on the go with the M&S Banking App. Here’s what you can do: • Activate your M&S Credit Card using the app • Our new secure Chat with us feature allows you to ask questions about your account directly in the app • Digital Statements available for M&S Credit Card and Everyday Savings Account customers. • View balances on most M&S Bank accounts you hold • See transactions on any M&S Credit Card and Everyday Savings Account • Make payments to your M&S Credit Card using a debit card Help when you need it. Our new Chat with us feature means you can now ask questions about your account within the app. If your question can’t be answered there and then, one of our agents will message you back – it’s as simple as that. Once you’re registered for our Internet Banking service, accessing your account on your mobile is easy Just download the app, set up your new Digital M&S PASS using your Internet Banking username and password and you’re all set. What’s more, if your phone allows it, you can sign in quickly and securely using your fingerprint or face. Your new Digital M&S PASS will then allow you to access our full range of services on Internet Banking quicker than ever before. This App is designed for use in the United Kingdom (UK). The products and services represented within this App are intended for UK customers. This App is provided by Marks & Spencer Financial Services plc (‘M&S Bank’) for the use of existing customers of M&S Bank. Please do not download this App if you are not an existing customer of M&S Bank. M&S Bank is authorised and regulated in the UK by the PRA (Prudential Regulation Authority) and the FCA (Financial Conduct Authority). If you are outside of the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.