112 Suomi 與 VR Matkalla 使用情況與統計

112 Suomi is the Emergency Response Centre Agency’s mobile app, which has been developed in cooperation with Finnish security-sector companies. The app is designed to help users find the right service quickly in emergencies and problem situations. What are the benefits of the app? Get help where it is needed in emergencies and problem situations When you call the emergency services through the app, it automatically provides the Emergency Response Centre with your location information. Your location information is also provided to the Road Users’ Hotline and the Maritime Rescue Centre when you call them through the app. Help in different situations The app includes hotlines for non-urgent situations. It also allows you to check the location of the nearest defibrillator and make a travel registration informing the Ministry of Foreign Affairs that you are travelling abroad. In the instructions, you will find procedure cards for boaters in emergencies and problem situations, as well as a list of stroke symptoms. Avoid dangerous situations The 112 Suomi mobile application is one of the statutory channels for public warnings. The app provides you with regional public safety alerts and notices based on the location of your phone. The public safety alerts are written and issued by the relevant authorities. By using the app, you agree to the Terms and Conditions. https://112.fi/en/112-suomi-terms-and-conditions The 112 Suomi app’s data controller is the Emergency Response Centre Agency. https://112.fi/en/privacy-statement-112-suomi-application Read the 112 Suomi app’s Accessibility Statement on the Emergency Response Centre Agency website https://112.fi/en/accessibility-statement-of-112-suomi-application Find out more about the application on the Emergency Response Centre Agency website https://112.fi/en/112-suomi-application Developer © Emergency Response Centre Agency

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VR Matkalla

The VR Matkalla app is a travel companion that can help you at every stage of your journey. START TRAVELLING The VR Matkalla app is the best way to buy tickets for VR’s commuter and long-distance trains. The app offers single tickets, multi-tickets, and season tickets for regular travellers. Starting or continuing your journey in the capital region is easy! You can buy a handy HSL single ticket for your journey. We will send your ticket to both the app and your email. You can pay for your journey using online banking, a payment card, MobilePay, Siirto or Epassi. If you have bought your tickets as a logged-in customer, you can always find the tickets you have bought in the app. This means that you can buy your ticket on your computer at home and still travel with that same ticket on your phone. WHERE WOULD YOU LIKE TO SIT? You can conveniently reserve a seat using the coach map when buying a ticket. You can also buy the seat next to you and enjoy the extra space. If you want to add a touch of luxury to your journey, you can travel in Ekstra Class or the restaurant car’s upstairs section, which offers the best view. You can also buy a ticket for your travel companion, bicycle, or pet. PLANS CAN CHANGE Sometimes things don’t go as planned. In the VR Matkalla app, you can also make changes after buying the ticket. You can easily change your seat and departure time yourself. If needed, the change can be made to the tickets of the whole travel party. If you’ve bought cancellation insurance, you can also cancel your journey in the app for free if plans change. WHERE ARE WE AT? With the VR Matkalla app, you will get real-time updates about your journey, so you will always know what is happening. You will be informed about things like your train’s departure, the movement of the train, changed timetables, transfers, and your train’s arrival. You can also view your train’s services and accessibility information in the app. If we have to cancel your train journey, we will suggest new journeys in the app for you to choose from. YOU WILL ALWAYS KNOW YOUR BENEFITS For those who download the app, we offer tasty benefits that you can use in the train’s restaurant car. In addition, we will also tell you about changing benefits that will make your journey even better. You can find our tips and benefits in the Messages section of the VR Matkalla app. We continuously develop our app. You can now also check the carbon footprint of the journeys you’ve taken in the past 12 months. Did you know that the carbon dioxide emissions of a train are 98% lower than those of a car?