Port City Colombo 與 My Leco App 使用情況與統計

My LECO app keeps everything related to your LECO account in one place. All customer issues, queries, and suggestions are organized, categorized, scheduled, and well managed within the app. An automated response system is integrated, customer support opening times and a link to a knowledge base. My LECO app will track all interactions with customers, so that consumers get a detailed view of the customers’ profile whenever they logged in. Consumers simply enter their email address, phone number and they get complete access. When integrated, consumer can get a complete view of the customer’s profile and all the history of interactions at any time including bills, payments, readings and service information.