Meru Health vs My Health Planner Utilisation & Stats
Meru Health is mental health care with continuous support from a licensed therapist, via both video calls and unlimited in-app chat. Mental health doesn’t wait for the calendar—neither should your mental health care.
Download today to book a call with a therapist and see for yourself.
Continuous care
When you begin the Meru Health program, your licensed Meru Health therapist is available via both scheduled face-to-face video sessions and unlimited, asynchronous chat. It’s support built around your life, not someone else’s schedule.
Coaching option
The continuous-care model applies to both Meru Health’s 12-week therapy program and our 8-week coaching option (see below), which is supported by certified behavioral health coaches. No one wouldn’t like to feel better. For some, Meru Health coaching is the best way to achieve that.
Connecting the mind and the body
Mental health isn’t just mental. Nutrition, sleep, exercise, and even simple breath directly impact your mental health. With Meru Health’s wearable heart-rate variability device, you can see this connection in action.
The Meru Health App
The Meru Health app enhances your care experience with guided, evidence-based lessons and activities that you can do on your own or with support of your therapist or coach.
In-network Insurance Coverage
Meru Health is covered by several health insurance providers and is a free employee benefit with some employers. Cost depends on individual plans, copays, and deductibles. But even the 12-week program is far cheaper than the average cost of 12 weeks of traditional therapy.
Our team will connect with your health plan to determine your cost share, if any.
Proven Outcomes
After program completion, 73% of Meru participants show clinically significant improvement, and 59% are in remission from symptoms of depression or anxiety. This exceeds the 12-week outcomes of traditional approaches to mental health care.
The 12-Week Treatment Program
1. Up to four face-to-face therapy sessions, via video call, plus unlimited support via in-app chat—all with a licensed therapist who will be with you for the duration of the program.
2. Guided in-app lessons and activities to help you recognize your emotions, move past negative thoughts, improve relationships, and the role of sleep and nutrition in mental health.
3. A wearable device that, along with guided breathing practices, will help you see and improve your body’s physical response to stress. The mind and the body talk to each other. Meru Health’s heart rate variability (HRV) tools help you listen in.
4. Anonymous support and connection from a community of fellow Meru Health participants.
The 8-Week Coaching Program
1. Two face-to-face video sessions with your certified coach, plus unlimited support via in-app chat.
2. Guided in-app activities and lessons to help you develop skills for reducing stress, increasing resilience, and unlocking your best self.
3. Weekly workshops to dive deeper into skills and practices and help lock in the changes you seek.
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My Health Planner helps connect you with your care team right on your iPhone or iPad. You can send a private message at any time to your care team — it's as easy as texting, but more secure. Your care team can help you feel in control of your health and ensure you understand what you need to do to feel your best.
Keep in touch with our care management team — in between appointments. Set reminders to help remember your medications, and track your steps and progress over time. We take your privacy and security seriously and My Health Planner is fully HIPAA compliant.
My Health Planner is free for eligible members as part of your benefits — just sign up with the access code you received from your care team. You will need your insurance card as well.
If you have questions or need help signing up, please call the number on the back of your member ID card.
Who can use this app:
- If you are a member of BlueCross BlueShield of South Carolina, BlueChoice Health Plan or the Blue Cross and Blue Shield Service Benefit Plan, also known as the Federal Employee Program (FEP ® )) this app is for you.
- If you are a member of a different BlueCross plan, this app may be included. Just check the back of your insurance card to see if “My Health Toolkit” is part of your health plan’s website.
- This app supports all medical and dental benefit plans administered by BlueCross BlueShield of South Carolina and BlueChoice Health Plan. This app also supports some large employer plans administered on behalf of Blue Cross and Blue Shield of Florida, CareFirst BlueCross BlueShield, Blue Cross and Blue Shield of Kansas, Blue Cross and Blue Shield of Kansas City, Excellus BlueCross BlueShield, BlueCross BlueShield of Western New York, Blue Cross and Blue Shield of Louisiana, Blue Cross and Blue Shield of North Carolina, BlueCross & BlueShield of Rhode Island, Blue Cross and Blue Shield of Vermont, Capital Blue Cross and BlueCross BlueShield of Tennessee. Each of these Blue Plans is an independent licensee of the Blue Cross and Blue Shield Association.
The app supports most of our members, but will not work for:
Medicaid members
My Health Planner works with Apple Health for certain care programs, such as those that provide a step count task.
Seek a doctor’s advice before making any medical decisions. This app is designed for education and to provide support between provider visits. If you're enrolled in an eligible care program you may connect a glucometer to share readings with your care management team, but should continue to check with your doctor before making any changes to diet, exercise, or treatment plan.
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Meru Health VS. 
My Health Planner12écembre d, 2024