Konnect Transit app analytics for January 3

Konnect Transit is a compassionate, reliable transportation service designed to maintain crucial family connections by providing safe, affordable rides to visit incarcerated loved ones. Our Georgia-based 501(c)(3) non-profit organization focuses on the Atlanta metro area, ensuring families in maintain contact with those who are incarcerated. Our mission is to reduce depression among incarcerated individuals and lower recidivism rates by facilitating regular family visits. Core Features: 1. User Profiles: - Separate registration for drivers (volunteers) and riders (families). - Profile verification and background checks for volunteers. - Profile updates for vehicle details (drivers) and family member details (riders). 2. Ride Booking and Scheduling: - Intuitive interface for booking rides, specifying locations, time, and visiting hours. - Scheduling system for volunteers to set availability and accept ride requests. - Automated matching of rides with available volunteers based on proximity and vehicle capacity. 3. Navigation and Real-time Tracking: - Integrated GPS for route optimization and real-time ride tracking. - ETA updates and notifications for riders. 4. Safety and Security: - In-app emergency button to alert authorities if needed. - Real-time ride monitoring by admins. 5. Communication: - In-app messaging to facilitate communication without sharing personal phone numbers. 6. Feedback and Ratings: - Post-ride feedback system for both drivers and riders. Administrative and Support Features: 1. Admin Dashboard: - Monitor rides, user activity, feedback, and system health. - User management tools for overseeing drivers and riders, approving sign-ups, and handling disputes. 2. Reporting and Analytics: - Generate insights on ride statistics, user engagement, volunteer activity, and service improvement areas. - Track KPIs such as rides completed, average rating scores, volunteer hours logged, and user growth. 3. Content Management System (CMS): - Update informational content within the app, including FAQs, safety guidelines, and news updates. Join Konnect Transit in our mission to support families and transform the criminal justice system by promoting rehabilitation and family unity.