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Amex Canada vs Neo Financial Usage & Stats
The official American Express® App for iPhone allows you to access your account from virtually anywhere. Track your spending and rewards, manage your account balance, find offers, pay your bill, and enjoy features only available in the Amex App.*
Whether you’re paying your monthly bill or renting a car for a road trip, checking your transactions or using your Membership Rewards® points to redeem for rewards, the American Express® App is for the everyday and life’s indulgences. Don’t be digital without it.
Everyday convenience that goes where you go
Check your balance and pending transactions for multiple Card accounts, pay your bill, check your spending power*, and even temporarily freeze your Card* in the app. Stay in the loop with push notifications for new purchases, payment due reminders, and statement ready alerts.
Reward yourself with a tap
Explore a map of nearby Amex Offers, if enabled, and register your eligible Card so you can get rewarded where you shop, dine, travel, and more. Plus, you can view your Membership Rewards points activity, balance, and even redeem your points for statement credits on eligible purchases.*
Worry about one less thing when you travel
With American Express Travel in the app, book flights and hotels, and if eligible, search for nearby airport lounges and receive notifications if lounges are available* wherever you are.
Do even more with the American Express App:
• Quickly log in with Touch ID or Face ID
• Access up to 6 months of PDF statements
• Opt-in to Online-Only Statements
• View or change your Card PIN and email*
• Add your eligible Card to Apple Pay
*Eligible Cards only. Conditions apply. See details and Terms & Conditions on Amex.ca/App.
Don’t be digital without it
Download now and log in with the same Online Services User ID and Password you use on Amex.ca. Not registered yet for Online Services? Register in the app or at Amex.ca/Register. This app is only available for American Express Cardmembers in Canada.
Some important disclosures
By installing the American Express App, you agree to the American Express Service Agreement and consent to receiving offers, and to the installation of the American Express App and any updates or upgrades, including for performance, functionality and security purposes. You can uninstall the app at any time. In some cases, you may modify certain marketing preferences through your online account or by calling us at the number on the back of your Card.
Amex Bank of Canada
P.O. Box 3204, Station “F”
Toronto, ON, M1W 3W7
americanexpress.ca
All access to and use of this app is subject to and governed by End User License Agreement, Online Terms & Conditions (Amex.ca/OnlineTerms), and Online Privacy Statement (Amex.ca/Privacy).
Please note, the Ratings & Reviews section is not a formal complaint channel for American Express. If you wish to make a complaint, please call the number on the back of your Card to speak with a Customer Care Professional.
®Used by Amex Bank of Canada under license from American Express.
Apple, the Apple logo, Touch ID, Face ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App store is a service mark of Apple Inc.
You can also access your Online Services account online at amex.ca.
Get social with us
@AmericanExpressCanada on Facebook
@AmexCanada on Instagram and Twitter
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Rethink your money with The Globe & Mail’s Top Growing Company of 2024.
BOOSTED CASHBACK
Money goes in. Cashback goes up. Get boosted cashback rates on your purchases as you save in your Neo Everyday account.¹ And earn an average of 5% additional cashback² at thousands of partners with eligible Neo products.
A WINNING HAND IN YOUR POCKET
Reward your spending with a suite of credit cards that earn Canada’s highest cashback rates.
NO MONTHLY FEES
The all-in-one Everyday account with no monthly fees, no minimum balances, and free everyday transactions.
BUILD YOUR CREDIT HISTORY
Neo secured credit cards help you build your credit score³ while earning instant cashback
SAVINGS MADE SIMPLE
Easily track progress and grow your money with our with our High-Interest Savings Account⁴.
NEO MORTGAGE TM
Get your best mortgage rate, fast turnaround, and expert support.
CONTROL YOUR OWN MONEY
Pay bills, make deposits, withdraw, and transfer, all from one place.
SAFE & SECURE
Stay protected against fraud with Mastercard® Zero Liability protection⁵. Keep your deposits secure with Canadian Deposit Insurance Corporation⁶.
SMART DATA
View your spending and cashback at a glance or prompt Neo AI for personalized insights⁷ into your money.
For more information, please visit neofinancial.com.
¹ Cashback earn subject to monthly spend limit. After monthly spend limit is reached, subsequent purchases are not eligible for cashback. Spend limit resets monthly. Minimum Neo Everyday account balance required to earn the highest rate. For more information, visit the Neo website.
² Average based on current offers at select partners. Cashback may be limited and varies by perks, offer, and partner. Cashback, perks, insights, and other offers and rewards are operated by Neo.
³ Conditions apply. Must 1. be the age of majority in your province or territory of residence; 2. be a Canadian resident; 3. provide security funds.
⁴ Interest is calculated daily on the total closing balance and paid monthly. Rates are per annum and subject to change without notice.
⁵ Certain terms, conditions and exclusions apply. Contact your issuing financial institution for complete coverage terms and conditions.
⁶ The Neo Everyday and Neo High-Interest Savings accounts are provided by Peoples Bank of Canada, a CDIC member institution, and are eligible for CDIC deposit protection. Deposits held in Neo Everyday and Neo High-Interest Savings accounts are combined with eligible deposits held at Peoples Bank of Canada, for up to $100,000 of deposit protection, per category, per depositor. For more information about CDIC deposit insurance, please consult CDIC’s website cdic.ca.
⁷ Neo AI is an educational tool and shouldn't be used as a source of financial advice, answers provided by Neo AI may not always be accurate.
Neo Credit and Neo Secured Credit cards are issued by Neo Financial™ pursuant to license by Mastercard International Incorporated.
Mastercard®, World Elite®, and the circles design are registered trademarks of Mastercard International Incorporated.
Neo Mortgage Services Inc. Licenses - Ontario FSRA #13444, British Columbia MB600606, Alberta, Saskatchewan 510903|512351, Manitoba, Newfoundland & Labrador #2207NE1151, New Brunswick, Nova Scotia #20213000380|20223000521, PEI.
All product and company names, logos, brands, and images are trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
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January 9, 2026