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CareHQ vs Tend Usage & Stats
With the CareHQ app, you’re only a few taps away from a virtual GP consultation. We help connect you with trusted medical care, quickly — 7 days a week, 7 am-9 pm.
CareHQ is a virtual consultation service that provides Kiwis of all ages with a convenient and easy-to-use virtual consultation with an experienced New Zealand General Practitioner (GP) – when they can’t see their regular GP and need an appointment now or after-hours.
CareHQ provides the following GP-based services.
Adult and Child medical care
The CareHQ doctor who sees you has gone through extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. A CareHQ GP can help treat most medical needs, sicknesses or injuries from a common cold, contraceptive options or concerns, migraines, repeat scripts for your pharmacy through to acne, health counseling, and off-work certificates. In short, most things you'd normally see a GP for.
Injury Management
CareHQ GPs can review and sign off a return-to-work assessment for injured employees, getting them back to work as quickly as possible.
International Visitor and Student
For visitors to New Zealand, who are not enrolled in practice and are far from an urgent care facility, CareHQ can provide medical support. They can create an NHI, provide a prescription, or refer to a specialist.
Repeat Prescriptions
That’s just one of the reasons why CareHQ is so convenient. At your GP consultation, we will send your prescription to your preferred pharmacy.
There may be some circumstances when we are unable to provide a prescription for a medication in a virtual consultation due to New Zealand regulations.
Lab Tests
CareHQ GPs can refer you for lab tests if they think it appropriate. For complex health issues that are ongoing, and you have been seeing your enrolled GP clinic about, your CareHQ GP may ask you to reach out to your GP clinic for continuity of care and safety.
Minor Accident Care
CareHQ GPs can deal with most minor accident care. If they are not able to deal with an injury or think the injury needs an in-person visit, they will refer to the appropriate service.
CareHQ is made possible by:
• Southern Cross Health Insurance – a not-for-profit organization and New Zealand’s largest health insurance provider
• ProCare – New Zealand’s largest cooperative of family doctors (GPs), nurses, and general practice
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See a doctor online or in person at a Tend clinic. Need a doctor now? See the next available GP online, nationwide.
Book a casual appointment to try Tend without switching your GP, or enrol with Tend to enjoy lower fees and ongoing care.
With Tend, you can book the next available doctor’s appointment in minutes. Get the care you need, when you need it.
Tend offers:
• Online & clinic appointments
• Same day care available nationwide
• Open 7 days until 9pm
• Instantly see the next available appointment
• See your test results
• Easily order repeat prescriptions
• View your appointment notes
• Securely message your care team
• No extra charge for evenings & weekends
• Three clinics in Auckland + more coming soon
What can we help with?
• General medical care
• Prescriptions and repeats
• Medical certificates
• ACC and injuries
• Specialist referrals
• Screenings
How Tend works:
1. Choose how you want to see a doctor
• See the next available GP
• Book an online appointment when it suits you
• Book to see a doctor in person at a Tend clinic
2. For booked appointments, choose the Tend doctor, date and time that’s right for you. If you’re seeing the next available GP, you’ll be shown your estimated waiting time.
3. You’ll get a video call in the Tend app for online appointments or visit one of our Auckland medical centres for your in person appointment.
4. Prescriptions are sent to your preferred pharmacy to pick up and you can easily order repeats of your long term meds in the app.
5. Access your care team, appointment notes and test results any time through the Tend app
Who can use Tend?
• Auckland residents can use all of Tend’s services as a casual or enrolled patient.
• Everywhere else in NZ can only see the next available GP online as a casual patient.
Is Tend safe?
The safety and protection of your data is paramount to us. We’re a registered primary care services provider subject to all healthcare laws and regulations, with stringent and comprehensive patient privacy policy and data protection measures to ensure your information is safe and secure. Download the Tend app today. Your home for health.
Learn more at www.tend.nz
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- Medical
Store Rank
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CareHQ VS.
Tend
December 31, 2024