Körber Xpert View vs IMA Smart Service Suite Usage & Stats
Körber’s remote service Tool is a real-time collaborative solution for fast troubleshooting, increased productivity, availability, and quality, whilst reducing maintenance cost.
With Körber Xpert View a Service specialists and crucial information for your inhouse technicians are at your finger tips when you need them most. Real-time knowledge sharing and troubleshooting, audio-visual connections, as well as documentation with checklists and videos will support your maintenance and service teams on your shop floor with maintenance and component replacement. Our Körber machine experts will assist your technicians every step of the way. By sharing real-time visual information error-less maintenance can be assured.
• Enhanced expert support
• Knowledge sharing in real-time
• Full HD video and audio streams
• On-screen online instructions
• Documentation with checklists, pictures and videos
• Additional apps for smart glasses on request
- Apple App Store
- Free
- Productivity
Store Rank
- -
With IMA Smart Service Suite you can access all the tools and information useful for the management of systems and lines, everywhere and at any time.
IMA Smart Service Suite is designed to best support you in managing the installed machine base through the following fields of use:
• Operative Guides
Access the guides to carry out all the operating activities of the system, from installation to ordinary maintenance.
• Documentation, validation and projects
Access all the documentation, from the manuals to the technical specifications,
from drawings to the designs of each machine.
• Troubleshooting
Use the facilitated paths through search queries (IMA Wizard) to solve problems or malfunctions;
• Creation of spare parts lists and export
Create your spare parts list to order and export via email for later use.
Summary of main functions:
• Navigate the systems in 3D mode to access the individual sections • Create spare parts lists to be exported via email • Upload notes, photos, files and videos to enrich the history of the machine or line • Save to favorites useful documentation or searches through keywords
- Apple App Store
- Free
- Productivity
Store Rank
- -
Körber Xpert View VS. 
IMA Smart Service SuiteJanuary 3, 2025