MAG Lightning vs SmartOPS Usage & Stats
With Lightning by MAG (Maximus Auto Group), it's faster than ever to file & process a claim for your service drive customers. When customers who previously purchased a MAG vehicle protection product with their new car or truck from one of the participating program dealerships, you can use Lightning to verify their coverage protection, file a claim, get authorization and receive payment as quick as lightning! If they don't have coverage, sell the owner a new policy, quick and easy, right there in the service drive!
Lightning Benefits:
- Scan a VIN and advise the customer on the spot if they might have vehicle protection coverage
- Start a new claim and in no time complete the process without a phone call or paperwork!
- View the status of all current claims in the service drive
- Manage assigned work in your service drive
- Get near-realtime authorization to begin servicing the customer quicker
- Converse with your claim representative through the in-app chat program
- Add additional comments and photos to any open claim if necessary
- Attach the completed RO workorder and get reimbursed more quickly!
- View KPIs showing vehicle protection claims from your service drive
- View previously paid claims up to 30 days
- Apple App Store
- Free
- Business
Store Rank
- -
SmartOPS®
SmartOPS® by SmartVMA a reporting application for fixed ops professionals.
SmartVMA® designs service process management systems for advisors, technicians and managers to control and increase productivity through a standardized workflow.
The system integrates with existing DMS technology to recommend maintenance services based on vehicle make, history and current/previous inspections, thus helping create healthier Repair Orders.
SmartOPS by SmartVMA is the first mobile reporting application for fixed ops professionals who demand the latest information on their businesses.
With SmartOPS you are able to view individual store performance or compare performance across multiple franchises. With certified integration with nearly every DMS available today, SmartOPS makes it easy to look at service performance and critical processes while on-the-go.
SmartOPS is designed for current SmartVMA users who have one of the following systems in their dealership:
* SmartADVISOR
* SmartTECH
* SmartMENU
* SmartMANAGER
If you want more information on becoming a SmartVMA customer please contact us at (855) 487-7862.
Important: This is an app for SmartVMA customers only. You will be notified if you are eligible to use this app.
SmartOPS App Features
* Custom date range selection
* Multi-store reporting
* Sort franchises by name or OE brand
* Access mobile version of SmartVMA.com
* View reports in summary or in detail
Security
* This app does not use or transmit any sensitive personal or customer information
* Username and password protected
* Store level access controls by user
Requirements
* Valid SmartVMA EULA
* Validated user account on the Intelligence website at http://intelligence.smartvma.com
- Apple App Store
- Free
- Productivity
Store Rank
- -
MAG Lightning VS. 
SmartOPSJanuary 4, 2025