JEPCO Customer Services vs jood Orange Usage & Stats

The JEPCO application presents the following new functionalities: Inside menu: - My profile: the customer can update their own profile to allow JEPCO to better serve them. - Manage multiple customer sub-accounts/subscriptions. - Unsent Self-Readings: The customer can take the readings and save it if there is no or bad Internet signal, later on the customer can submit the readings manually, when the internet is available (within two (2) hours) by pressing the sending button. - Meter Self-Read Archive: The customer can view up to three (3) previous months/reads images (pervious three (3) months meter pictures and last three (3) readings) of his Meter Self- reading (if the customer used the Meter Self-reading feature in the app) - Complaints Record: Show all the previous complaints. - Payments Record: This feature only shows the successful payment via the JEPCO mobile application. Portal Screen: - Default meter alias name - Default meter statistical information, such as: . Unpaid Bills, . Last Net Consumptions, . Next Meter Reading (date) . Others…. - Dashboards: . Consumption Quantity (KWH) . Bills Average (JOD) - New Connection Req.: Customer can apply for new connection request using this service - Bottom Menu: . Contact us. . Notifications: Displays all notifications for registered sub-accounts/subscriptions. - Favorite services: which include four (4) main services - Services: Include a menu with all services. Services Menu: - Account Statement, this feature is useful for the customer as it can: . Choose the required sub-account or subscription . Display all the due bills/invoices and total receivable balance . The customer can use this feature only in JEPCO branches, by displaying the barcode of the account statement (to go directly to the cashier): § To pay a bill/invoice by pressing on the "single" bill/invoice, which shows the barcode that the JEPCO cashier can read. § Can pay all outstanding bills/invoices by pressing the barcode icon next to the total bills/invoices, which show the barcode that the JEPCO cashier can read. . Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account) - Bills: This function allows the customer to: . Choose the required sub-account or subscription . “Refresh” to get last status . Get bill/invoice details by clicking on the bill/invoice . Use bill/invoice presentment (in the top of details page) . Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account) - Consumption Calculation, which allows the customer to: . Use the consumption calculator (for simulations) . Use to "Calculate" for the current (assuming that the consumption is for a month and calculated on the latest tariff) - Meter Self-reading: . This can demonstrate to the customer the following features: § Meter ready to be read § Meter already read in authorized period § What is the next date of meter reading. . Allows the customer to take, submit a photos and enter the readings of his meters (for the meters ready to be read and for multi meters in one round), in order to allow JEPCO issue a new Invoices/bills accordingly - Complaint: This service is used to submit a new complain related to JEPCO Customers, for any issue in services or assets related to JEPCO (which could affect the JEPCO services or electricity power services) - Payment: Through this service you can pay your bill from the application with integration with payment provider such as E-Fawateercom (this currently enables for all customers with bank account) - Branches: Include the contact information and locations of all JEPCO branches.

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jood Orange

For the first time in Jordan, all your telecom needs are in one place with the jood Orange app! The jood Orange app offers you a unique 100% digital experience to manage your prepaid lines with ease. Through the Orange jood app, you can buy new prepaid lines with attractive features, purchase lines with an eSIM option, make payments online, recharge your credit and 4G and 5G internet bundles, shop the newest mobile devices, and even get access to the latest discounts and promotions from Orange Jordan. To experience our innovative digital journey, simply download the Orange jood app and sign up with your preferred method (email, social media, or an Orange mobile number). To purchase a new prepaid line, you can browse our offering of specially designed lines with many attractive features. You will also have the option of choosing your new mobile number from a list of special numbers or you can search for a specific number you have in mind. To complete the purchase of your new Orange mobile line, proceed to digitally authenticate your identity and documenting your line by simply scanning your identification document and taking a selfie, and you’re good to go. Finally, you will need to specify the day and time you wish to receive your new SIM card and complete the checkout process by paying for your new Orange mobile line on the app. The best part about using the jood Orange app to purchase your new line is that you don’t need to visit a physical store! Everything can be completed online through the app and from the comfort of your home. Your new SIM card will be delivered to your doorstep in no time as we even offer same-day delivery options. Now and exclusively through jood Orange app, enjoy an instant line activation when purchasing an eSIM line and paying online using Orange money or a credit card without the need to wait for any delivery! The jood Orange app offers various payment methods to recharge your line and buy additional services such as Orange Money wallet, credit cards, eFAWATEERCOM, and scratch cards (well, old is gold). The best part is that you can add, delete, and manage all your payment methods from one place. That’s not all! If you get your friends to subscribe to one of jood’s lines using your promo code, you will both be rewarded with a 25% discount on your monthly subscription fees with Feed W Estafeed service – because why not? And the more friends you invite, the higher your discount will become, reaching 100%, so what are you waiting for? When using the Orange jood Apple app, you will enjoy many benefits including: ● 100% digital experience with digital subscriptions, digital payments, and digital care. ● The option to choose the line plan that suits your needs and your new mobile number using jood application. ● Generous internet bundle that suits all needs. ● Unlimited local minutes, and SMS. ● Unlimited minutes for Ooredoo Palestine ● Data carryover: unconsumed data will remain with you until the following month. ● Always on data: after consuming your internet bundles, you’ll enjoy an extra 10GB at a lower speed. ● eSIM option for instant line activation. ● Get your line delivered to your doorstep. ● Renew your subscription or change it easily through the jood Orange app. ● Recharge your line easily with multiple payment options. ● Check your remaining balance of minutes and data and keep track of your renewal date. ● Add and manage additional mobile services. ● Access our referral service “Feed W Estafeed”- invite your friends and get 25% off on your subscription renewal fees for each friend you invite. ● Orange deals: Enjoy many instant promotions and get discounts from Orange partners. ● Digital store: subscribe to your favorite entertainment, music, and gaming platforms from a one-stop shop. ● Activate your 5G service, and get to know the latest 5G mobile offers, devices, and 5G internet bundles with jood lines.