in.touch ic vs Extrabat Today Usage & Stats

The in.touch ic is a smarter way to work for spa and hot tub professionals. With this app, you have a remote supervision of your spa and hot tub installed base and you can provide a fast and proactive customer service where you can remotely identify, troubleshoot and resolve problems on your customers’ spas. With your dealer dashboard, you have an instant status info about your customers’ spa. You can have access to each customers’ spa page and accessories, their spa settings, in.touch network and all their technical info. Simply send a permission request to have access to every information you may need for a fast and easy customer service and help them with their spa problems!
  • Apple App Store
  • Paid
  • Productivity

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Intended primarily for nomads (salespeople, work supervisors, technicians) this application allows you to display: • appointments for the current day, next day, previous day, or any other day, • geolocated on a map, • as well as all additional information, such as the travel duration to get there • or the customer's phone number and email to contact them directly. • For after-sales or service type appointments, you can consult the pre-diagnosis form. You can also use any navigation application installed on your phone or tablet (Maps, Google Maps, Waze, Navigon, TomTom) to navigate you to your appointment location. Switch between appointments with just one gesture! You can enter your appointment notes, and for after-sales or service type appointments, you can fill out the form, enter the intervention report and have it signed by the technician and the customer. And all of this can even be done offline. Notify your client by SMS or email of your arrival time with the "I'm leaving..." button. Send your photos directly to the client's document holder, even offline. You can edit them and include the GPS coordinates of your location. You can choose to send them in low resolution for faster transmission and to save space. Enter the time spent for after-sales service, service and planning task type appointments, as well as the travel time for after-sales service appointments. Update the GPS coordinates of a customer's address with your location when they are incorrect, such as if your job site is in a new subdivision. Generate PDF reports for your meetings with photos and captions. Use the Shortcuts application to access your appointments for the day. If you are a professional subject to the European regulation F-GAS 517-2014 CE, activate the C'Fluide module to generate the regulatory documents and send them directly to the customer's document holder concerned.
  • Apple App Store
  • Free
  • Productivity

Store Rank

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in.touch ic VS.
Extrabat Today

December 15, 2024