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- DPD Vs. Royal Mail
DPD vs Royal Mail Usage & Stats
DPD – Never miss a parcel delivery again!
The DPD app lets you arrange the best possible delivery experience. Just tell us how and where to deliver from the range of options available and we’ll do the rest.
• Personal delivery preferences - if you’re not going to be in, you can use the DPD app to make sure you can still receive your parcels. Tell us to deliver straight to your chosen DPD Pickup location or, to your chosen neighbour or safe place. You select your preferences and we’ll make sure we follow your instructions every time!
• 30-minute delivery alerts - we don’t want you to wait in all day so with all your DPD deliveries, we’ll let you know in advance when to expect delivery and when we are just 30 minutes away.
• Active and previous deliveries - using the DPD app you can see a list of current deliveries and track when your parcels will be with you. When we’ve delivered to your chosen safe place we’ll even send you photos of your parcel in that location for added peace of mind.
• Multiple addresses - set your work, home, or even family member’s address preference, so you can tailor your delivery experience and still get your deliveries, wherever you are in the UK.
• Driver tracking - see the name and a picture of your driver or why not track their location and find out where you are in the delivery queue. See your driver's estimated arrival time so you know when to expect your parcel.
• In flight options - when we’re on our way to you, if your plans change you can still rearrange your delivery right up until we deliver your parcel. You can instruct our driver to deliver on a different day, to a preferred neighbour, to a safe place or even to one of our 2,500 DPD Pickup shops.
• Pickup shops - if you’re collecting your parcel from a nearby DPD Pickup shop, get opening hours, your pickup pass for collection and directions from your delivery address.
***Existing users Please note: Thinking of deleting our app? If you do, your profile will be retained. To make sure your profile is deleted first, please delete this from your profile within the app before removing from your device.***
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Track an Item:
• Simply enter your Royal Mail tracking ID or scan the barcode and we’ll notify you on the progress of your delivery.
Send an Item:
• Quickly and easily buy postage in just a few steps. You can either print your own labels or we can print it for you, just take the QR code on the app to one of our Delivery Office Customer Service Points and have your label printed for free.
Book a Collection:
• Send and return your parcel from home or work? Book a Parcel Collect so you won’t have to go out, because your postie can collect your items from you. And if you can’t print out a label, don’t worry, we’ll bring one with us.
Services Near You:
• We can help you find your nearest drop-off location - Postbox, Parcel Postbox (available 24/7), Royal Mail Delivery Office or Post Office branch including collection times and opening hours.
Book a Redelivery:
• Missed a delivery? Using the Royal Mail App, you can easily book a Redelivery to your address, your neighbour’s address or a local Post Office – and you pick the delivery day!
Change Your Delivery Options to Suit You:
• You can now change where your parcel is delivered, to a Safeplace or neighbour after it has been sent.
Set up a Redirection
•Our Redirection service will ensure you won't miss important documents and will help prevent your personal details falling into the wrong hands.
Many More Great Features:
• Find the size and format of your parcel using our Augmented Reality Parcel Sizer;
• See a photograph of the signature if someone has signed for it, or the Safeplace an item has been delivered to;
• Get proof of postage sent straight to your phone – get that extra peace of mind when dropping off at any of our locations including Parcel Postboxes;
• Save items you are tracking and add an alias name making them easier to identify;
• Save postage receipts – simply take a photo of your receipt and store it to the app;
• Pay a fee – if you’ve received a grey Fee to pay card you can now pay this on the App
• Postcode and address finder – if you’re not sure of a full address, or want to check a postcode, just enter part of the address and we’ll fill in the blanks.
• Click & Drop – the Royal Mail App and Click & Drop work hand in hand, making your interactions more seamless with one login.
• Alexa integration – if you have an Alexa, you can track your item using a nickname you have previously assigned to an item.
- Apple App Store
- Free
- Lifestyle
Store Rank
- -
DPD vs. Royal Mail ranking comparison
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DPD VS.
Royal Mail
January 10, 2025