FESCO LIGHT 與 Baldia Shikayaat 使用情況與統計

Customer facilitation portal for FESCO customers. The "FESCO LIGHT" mobile application is a step forward towards making electricity consumers able to access Billing Details and Information regarding Load Management Schedule and more at their finger tips. This application also allows the electricity consumers to lodge, track complaints and apply for electricity new connection.

Apple App Store
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Baldia Shikayaat

Municipal Committee staff can respond to complaints registered by citizens. Balida Shikiyaat is an iOS application developed by CyberVision in collaboration with PMDFC and MCs for the MC staff & citizens. Where citizens can lodge complaints and request RTI and Municipal Committee staff can respond to complaints registered by citizens. It consists of the following features • Complaint Registration and tracking. • Citizens can check the status of the complaints • Citizens can communicate with administrative body to reduce the distance and time barrier between citizens and administration. • Citizens can create suggestions/petitions for improvement of city administration. • Citizens will be able to provide his/her feedback • Periodic updates on complaint progress for citizens through SMS and Email. • Easily Accessible and Well-publicized. • Simple to understand and use. • Speedy, with established time limits for actions and keeping relevant officials and citizens informed on the progress. • Maintaining the confidentiality of important data. • Informative, highlight key information to improve service delivery • Maintaining a log of actions taken on each case.