Yorkshire Building Society app analytics for March 23

Digital Banking made simple Manage your savings with our secure mobile banking app, giving you quick, easy and safe access to your YBS savings accounts. You can view your balance and transactions and do many of the things you can with YBS online banking, whenever and wherever you need it. How do I get started? You’ll need to be registered for online banking and we need your up-to-date mobile number. Once you’ve downloaded the savings app, it takes just a couple of minutes to set yourself up and get started with mobile banking. * Open the app and enter your YBS online banking login details (username or customer number), date of birth and three random characters from your online account password * You’ll receive a text message or phone call from us with your verification code * Enter this code into the app * You’re registered. It couldn’t be easier Next, we’ll ask you to set up either a biometric (facial recognition/ fingerprint) or six-digit passcode. And that’s it! What are the benefits? * Access – All your savings accounts in one view, just click on an account to see details of your transactions. * Security – Set-up facial recognition/ fingerprint or a passcode for secure login. * Transfers – Transfer money between your YBS savings accounts or to external accounts. * Payments – Pay bills or settle up with your friends – all you need is their bank account details. * Transaction history – View your transactions and deposits. * Your profile – Check and update the personal details & contact info we hold for you * Search and apply for a new savings account Frequently asked questions Do I have to be a YBS customer to use the app? Yes. To use the app you need to be an existing YBS customer and have registered your account for online banking. We will also require an up-to-date mobile number. If you are a YBS customer but not yet registered for online banking, the process is quick and easy. You can sign up for online access on our website – ybs.co.uk/register Can I use online banking and the app? Yes, you can use both online services to access your savings account, whichever is most convenient at the time. Is the YBS app secure? Yes. The app has been built with industry-standard security practices via secure passcode or biometric and does not store any account information locally on your device. For more information see ybs.co.uk/security What can I do with the YBS savings app? You'll be able to check your balance, view transactions, update payee details, transfer money between accounts and make payments along with many of the same services you can use through online banking on our website. Can I use the YBS Savings app on multiple devices? No, currently the YBS Savings App will only work on one device at a time. For our full list of FAQs, please visit ybs.co.uk/savings-app Terms and conditions apply, please see our website, ybs.co.uk for full terms and conditions. You must be aged 16 or over to use the Yorkshire Building Society app. © 2020 Yorkshire Building Society. All rights reserved. Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Yorkshire Building Society is entered in the Financial Services Register and its registration number is 106085. Head Office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. References to 'YBS Group' or 'Yorkshire Group' refer to Yorkshire Building Society, the trading names under which it operates (Chelsea Building Society, the Chelsea, Norwich & Peterborough Building Society, N&P and Egg) and its subsidiary companies.