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Similarweb provides digital data and insights about online performance, spanning over 1B websites and 200M mobile apps.

Some of the key business use cases offered by Similarweb are:

Competitive Analysis: Understand the competitive landscape by analyzing competitors' website traffic and engagement, audience interests, and more.
Market Research: Discover new growth opportunities in the marketplace, by understanding market trends, and identifying emerging players.
Audience Insights: Monitor consumer interests and the customer journey, with insights into demographics, geographies, and other traits of a website's audience.
Sales Enablement: Sales and revenue teams can identify prospects, qualify leads, and personalize pitches to secure more deals with data-backed insights.
Investor Solutions: Vet potential investments by analyzing market share, digital performance, traffic, and user engagement.
Business Benchmarking: Measure performance against competitors and industry standards to spot spaces for optimization.
Keyword Research: Identify top organic and paid keywords for any website, product line, segment, and category to boost marketing ROI.

Each of our solutions focuses on a different business need and utilizes the data accordingly:

Digital Intelligence (our main offering): Gain access to market analysis, benchmarking, audience insights, keyword research, and performance marketing tools.
Sales Intelligence: Engage with ecommerce merchants, publishers, and advertisers with data-backed insights that deepen relationships with prospects and clients.
Stock Intelligence: Monitor and analyze the performance of any company with a digital presence, whether private or public.
Shopper Intelligence: Analyze online consumer buying and browsing patterns.

We offer support to our users in multiple ways, including:

Customer Support: You can fill out a Contact Us form or contact the Similarweb Support Team using our online chat for technical issues, billing inquiries, or other concerns.
Training and Onboarding: As a new user, you will receive extensive onboarding materials where you’ll learn how to get the most out of the platform.
Videos and Walkthroughs: Our wide range of video tutorials inside the platform can provide step-by-step instructions for using specific features or tools.
Webinars: We host regular webinars on new features, best practices, industry trends, and insider tips for success.
Documentation and User Guides: We have a vast selection of online resources within the Knowledge Center, which offers articles, FAQs, and guides on how to use the platform.
Similarweb Academy: Explore our catalog of free e-learning courses, videos, and live webinars to enhance your product knowledge and data analysis skills.

You can learn more about how we collect our data here.