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- Genesys Cloud Communicate Vs. Call Log Analytics, Call Notes
Genesys Cloud Communicate vs Call Log Analytics, Call Notes Usage & Stats
Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere.
- Use your dedicated Genesys Cloud business phone number to make and receive calls.
- Keep your business and personal phones separate.
- Make and receive calls using Wi-Fi, even in areas with poor cellular coverage.
- Search for people and groups in your organization and personal contacts.
- View your call history and return missed calls.
- Check your inbox to review your voicemails, recordings and faxes.
- Google Play Store
- Free
- Communication
Store Rank
- -
Call Log Analytics app is useful because it helps you keeping track of your call data.
The app offers a unique integrated experience with Dialer, Analytics, Calls usage and backup
The interface design is intuitive, simple, and clutter-free, using Material design guidelines. We are open to suggestions for improving the app!
Features included so far...
CALL LOG ANALYSIS - CALL HISTORY MANAGE AND FILTER:
The app helps you keep unlimited records of your call data. (Android keeps recent 500 calls, and deletes older ones). And lets you analyze calls by Duration, Frequency & Recency. Also supports advanced filters such as date range and call types: outgoing, incoming and missed calls.
DIALER - DEFAULT PHONE APP:
The app implements a smart dialer with T9 keypad to quickly search by name or number. It allows you to add favorite contacts for speed dial and also displays the most frequently contacted numbers. The app has dual-sim or multi-sim support. It allows you to block and unblock numbers which inturn updates device blocked number list
CONTACT SEARCH:
Search faster using search contacts functionality and perform analysis of any contacts. It allows you to view contact's overall call overview, summary and statistics.
CALL TAGS:
Add a tag to your calls using call-tags feature. Also, filter call, view analytics, and summaries by a call tag. It helps custom label calls as #Business or #Personal, for instance.
CALL NOTES:
Add notes to your calls using call notes feature. Also, you could search, filter, star and unstar notes. We have an option to add notes from the last call notification as well.
EXPORT YOUR CALL LOG DATA:
Export all your calls or on a specific date range from your unlimited record of call history, to perform your own analytics or as an offline backup. We support to export the call log data to a Microsoft Excel (XLS) or CSV. A very useful tool for small businesses and sales executives for call history analysis offline
CALL LOG BACKUP (Pro):
Automatically backup your call log data to Google Drive. You can restore when you reinstall the app later. The backup is important for you to never lose your call data. And the app provides an easy way to backup your call log.
Periodically come back to the app to monitor your call data. On the top, app also notifies you of the last call duration after every call.
NOTE: Phone stores only the last 500 calls in its call data. This app can analyze the call data of those 500 only for the first time. However, the app keeps accumulating more call log data on a daily basis and gives you analytics on larger call data.
Please try the app, and let us know how you feel. We ♥ getting your feedback! We are always reachable at info@qohlo.com
- Google Play Store
- Free
- Tools
Store Rank
- -
Genesys Cloud Communicate vs. Call Log Analytics, Call Notes ranking comparison
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Genesys Cloud Communicate VS.
Call Log Analytics, Call Notes
December 23, 2024