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- Citibox, get your parcels Vs. Goin: Save. Shop. Get Rewards.
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With Citibox, receive your parcels at home, without having to be at home
Finally a smart parcel locker in your building that receives your online shopping for you.
What are Citibox smart lockers?
Surely when you receive a letter you don't wait around for the postal company to arrive at your home. With Citibox you can now receive your online purchases with the same comfort.
We install smart lockers in your building, allowing you to receive your packages without having to be at home.
Citibox offers:
Insurance up to £1,000 so that the packages are safe while they are in the lockers.
Confidentiality for the delivery of your online purchases.
Lockers that are operational 365 days a year, 24 hours a day.
100% secure and contactless deliveries.
Traceability of all the couriers who have delivered to the Citibox lockers in your building.
Universal system, so any shipping company can deliver purchases from any retailer.
Real human customer support for any problems you may have.
How do I start using Citibox?
Once the lockers have been installed in your building, follow these steps:
Download the Citibox app.
Register in the app. It will only take 3 minutes.
When purchasing online, indicate your usual address and add (Delivery to Citibox locker)
And... that's it! You can purchase online as before but without having to wait for the courier.
How do I know that my package has arrived at the Citibox locker?
We will notify you through the app indicating the locker number where your package is located.
Once you are in front of the locker, enter the first character of the code next to the QR code.
We will then provide you with a unique 4-digit code.
Pick up your order and close the mailbox.
It's that easy!
Citibox is FREE
The use and maintenance of Citibox lockers is completely free. There is no cost to the building or the residents.
Do you have any questions?
Our customer service team is available to help you and answer any questions you may have. You can contact us by sending us an email to hello@citibox.com or through our website. Check out our "Help Center" for more information.
*Installing thousands of lockers in London, Madrid and Barcelona.
Go to www.citibox.com and request the installation of Citibox smart lockers for your building if you don't have them yet.
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Goin is the free app that helps you manage your money smartly through Artificial Intelligence (AI). No matter what you need (making it through the month, buying a bike, going on vacation, or investing idle money, etc.), Goin can hook you up. Don't believe me? Get the app, chat with our GAIA (our kickass AI), and put us to the test 🙃
Know GAIA yet? Our AI to make the most of your money
You securely hook up your bank/card, and we take care of the rest. We'll let you know if you're splurging too much on ""eating out"" or if there's a better internet plan for you. We'll even help you breeze through tax season. And guess what? You can shop anywhere and make money while you're at it (yeah, you heard me right, earn cash while shopping).
Buy smarter: buy and earn money (cashbacks, gift cards...)
Thanks to GAIA, our AI sidekick, you can squeeze more out of your shopping. Every purchase you make from Aliexpress, Ikea, HBO Max, Nike, Vans and 800+ other brands puts money in your pocket. Connect your bank account, shop at any brand we have, and we'll give you a cut of your purchase.
And as your trusty friend, we'll recommend brands based on your purchases. You don't have to know that there's a brand offering the same thing you're buying but cheaper. That's where we come in 🙃
Grow your money: get what you want without worrying about ""saving""
Whether it's buying a bike, paying for a master's degree, or jetting off to Cancun, Goin makes it a whole lot easier. You set the goal, and we'll help you save without the hassle. Automatic transfers to another account or dropping spare change into a piggy bank are nice, but then you have to retrieve that money, deposit it in the bank, hope it gets accepted... that's ancient history. Save effortlessly by rounding up your purchases (we'll stash away the ""change"" from each purchase so you can relax). Or you can even program a percentage to be saved in Goin each month and keep it safe from spending.
And whenever you reach your goal... BAM! We'll help you buy it directly. No more moving money around 200 times just to get what you've been saving for.
Smart investing: Guiding you based on your financial capacity and knowledge
If you want to ""move"" your money but don't know where to start, ask GAIA. We'll give you some options based on your financial capacity (income, expenses, etc.) and your risk appetite. We're not financial advisors, but as good friends, we'll recommend what we would do. Then it's up to you to choose what suits you best.
Bonus track: using Goin is smart. Using GoinPRO is REALLY smart
If you want to earn more cashback on every purchase, save in a more flexible and speedy way, or withdraw your money whenever and however you want... you can do that too. It's called Goin Pro, and here's the best part... it's only 1.33€/month.
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January 17, 2025