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- kumo cloud® Vs. Carrier® Service Technician
kumo cloud® vs Carrier® Service Technician Usage & Stats
The kumo cloud® app enables you to remotely monitor and control your comfort by connecting to the mini-split systems installed in your home or building at any time and from anywhere. Whether you’re out for the day, a few days, or even a month, kumo cloud is at your fingertips. Change temperatures, schedules, check status, and now, receive alerts and connect with your contractor in the app.
With kumo cloud you can:
• Monitor and change temperature, mode, fan speed, and vane direction of an indoor unit, a group of units, or the whole home.
• Receive alert notifications for equipment errors, extreme temperatures, and unclean filters.
• Program a schedule for any individual room or the whole home.
• Use our patented algorithm to automatically change a system from cooling mode to heating mode and back based on comfort needs.
• Add your installing contractor’s contact information to the app, so they can be contacted quickly and easily with any concerns.
• Integrate with Amazon Alexa or Google Home smart devices for voice control and automation.
• Expand your heating and cooling system capabilities with IFTTT Applet integration.
kumo cloud accessories include:
• kumo touch™ (MHK2) for controlling individual zones with a local wireless controller.
• kumo station® (PAC-WHS01HC-E) for controlling third-party supplemental heaters (boilers, furnaces, hydronic heaters, etc.), dehumidifiers, humidifiers, and ventilation equipment.
• The Wireless Temperature and Humidity Sensor (PAC-USWHS003-TH-1) for remote temperature and humidity sensing.
In order to use the kumo cloud app, one of the following devices must be installed on the indoor unit(s) you want to control:
• Wireless Interface 2 (PAC-USWHS002-WF-2) *Current model for sale*
• Wireless Interface 1 (PAC-USWHS002-WF-1)
• Wi-Fi Interface (PAC-WHS01WF-E)
For more information on how kumo cloud can manage heating and cooling in your home, visit https://www.kumocloud.com.
For help with troubleshooting, you can reach out to your installing contractor, call us at 800-433-4822, or visit the kumo cloud FAQ page at https://help.mitsubishicomfort.com/kumocloud/connectivity.
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Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Carrier Equipment or for non-warranty repairs on any make or any brand of equipment, the Carrier Service Technician app can help identify the right part.
The Carrier Service Technician app provides an easy to use, powerful app that is designed to help the technician standing in front of a unit. The app helps them at the job site to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts.
Key Features:
• Search by scanning serial bar code, entering serial number or entering model number
• Quickly locate parts list for equipment
• View relevant technical literature for equipment, including advanced filtering options
• Lookup warranty entitlement and service history based on serial number
• Locate the nearest Parts Sales Center and get directions
• Selection and Cross-reference tool for Totaline parts
• Ability to create jobs and add parts to jobs for future reference
• Optional HVACPartners authentication for access to restricted literature
• Product catalog equipment lookup
• Tech Tips videos
• Interactive Troubleshooting for step-by-step diagnostics
• Bluetooth pairing for real time diagnostic information including fault data, real-time system operating information, and support for remote firmware updates on compatible systems.
• Near Field Communication (NFC) connectivity to select installer settings, pull diagnostic information, and assist replacement of service boards on compatible equipment.
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kumo cloud® VS.
Carrier® Service Technician
December 26, 2024