LG ThinQ vs SmartHQ Usage & Stats

Connect your IoT home appliances to the LG ThinQ app. Enjoy effortless product control, smart care, and convenient automation in one simple solution. ■ Discover the convenience of smart home appliances through the Home tab. - Control your IoT home appliances from anywhere with our app. - Get personalized recommendations for managing appliances based on usage history. ■ Experience ThinQ UP appliances that evolve with you. - Customize the start and end melodies for different home appliances. - Download new cycles for your washing machine, dryer, styler, and dishwasher. ■ Discover new ways to use your home appliances. - Check out special laundry care techniques in the Discover tab. ■ Create smart routines to match your needs. - Automatically turn on the lights and air purifier when it’s time to wake up. - When you’re on vacation, automatically turn off products to save energy. ■ Monitor your energy consumption data quickly. - Use Energy Monitoring to compare your power usage with your neighbors’. - Set energy saving goals and get usage status notifications to help save energy more efficiently. ■ Handle everything from troubleshooting to service requests directly from the app. - Use the Smart Diagnosis function to check your product’s status. - Book a service visit from a professional engineer for an accurate diagnosis and inspection. ■ Ask our AI-powered chatbot about ThinQ home appliances 24/7. - Our chatbot provides answers tailored to your product’s situation and condition. ■ Conveniently reference LG home appliance manuals in one place. - Access a range of content, including function descriptions and essential usage solutions for products. ※ Services and features may vary depending on your product model and your country or region of residence. The following access permissions are necessary for the ThinQ app. All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data") [Optional Access Permissions] • Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the "Smart Routines" function. • Camera - To take a profile picture - To share a home or account scanned from a QR code. - To take and attach photos in "1:1 Inquiry." - To record and store purchase receipts when registering additional information about the product. - To use the AI oven Cooking Record feature. • Photo, Media, File - To use the smartphone's storage when downloading the information of the product to be connected - To take and attach photos in "1:1 Inquiry." - To record and store purchase receipts when registering additional information about the product. - To view photo/video on your smartphone on the TV. • Media and Apple Music - To view photo/video on your smartphone on the TV. • Microphone - To check product status via Smart Diagnosis • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To find and connect to nearby Bluetooth devices when adding a product to the app. • HomeKit - To add IoT-based products • Notifications - Notifications are essential for receiving updates on product status, important notices, benefits, and information.

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SmartHQ

SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).