OneService-Serving Your Estate vs Singpass Usage & Stats

The OneService App is a convenient platform that allows you to submit feedback anytime, anywhere. - Improve your neighbourhood by submitting feedback Fix issues like cleanliness, pests and maintenance of greenery and infrastructure by using this App. We will help to direct your feedback to the relevant Town Council or authorities such as HDB, NEA, LTA and NParks. There is no need for you to indicate which agency is responsible! Download the OneService App and login with your Singpass account to start improving your neighbourhood today! KEY APP FEATURES Report municipal issues in your neighbourhood such as: - Facilities maintenance in HDB estates - Illegal parking - Cleanliness - Roads & Footpaths - Animals & Birds - Pests - Smoking in prohibited places - And more!! ABOUT ONESERVICE This application is a Smart Nation Initiative developed by the Municipal Services Office. Municipal Services Office partners 17 Town Councils and 10 government agencies: - Building and Construction Authority (BCA) - Housing and Development Board (HDB) - Land Transport Authority (LTA) - National Environment Agency (NEA) - National Parks Board (NParks) - People’s Association (PA) - PUB, the National Water Agency - Singapore Land Authority (SLA) - Singapore Police Force (SPF) - Urban Redevelopment Authority (URA) FEEDBACK For feedback on the OneService App, you can submit it as a case via the app. If you are unable to access the OneService App, please email mso_appenquiry@mnd.gov.sg TERMS OF USE AND PRIVACY By downloading, you agree to the Terms of Use and Privacy Policy of the OneService App. URL for Terms of Use: https://go.gov.sg/osappterms URL for Privacy Policy: https://go.gov.sg/osappprivacystatement

Apple App Store
Free
Productivity

Store Rank

- -

Singpass

Log in within seconds using your fingerprint, face or 6-digit passcode! *** TRANSFORM THE WAY YOU TRANSACT • View your information from government sources in one place With the improved Singpass Myinfo Profile, you can customise the information you want to view on the app. Choose from your CPF account information, HDB property details, passport expiry date, and more. • Say goodbye to long passwords With QR login, you can skip entering your Singpass ID and password. Just scan or tap the QR code to launch the app, verify your identity, and you’re in! You can also visit popular digital services directly from the app through the Login Shortcuts. • Transact securely on the go Working or staying overseas? Enjoy greater mobility when you use the Singpass app. You no longer need to wait for an SMS OTP to access digital services. *** KEY APP FEATURES DIGITAL SIGNING: Sign documents and contracts easily and securely with your Singpass app, removing the need for physical presence and paper-based signing. INBOX: Receive government notifications through the Singpass app inbox. VERIFY: Verify your identity in-person securely, with QR scanning. *** SET UP IN 3 EASY STEPS All you need is a smartphone, internet connection, and a registered Singpass account. • Step 1: Install the Singpass app. • Step 2: Complete a one-time set up. • Step 3: Your trusted digital identity is now ready for use! You can access digital services via the Singpass app using your fingerprint, face or 6-digit passcode – it’s that simple! *** FEEDBACK We want to hear from you! For feedback or questions, please email us at go.gov.sg/singpass-faq. Note: The Singpass app can only be installed on one device at a time. This application is brought to you by the Government Technology Agency. *** RECOMMENDED REQUIREMENTS For an optimised user experience, do keep your device updated minimally with iOS version 12.0 and above. *** COMMON ISSUES Directed to app.singpass.gov.sg when tapping on the QR code during login? This is due to a delay by iOS at times in retrieving the required configuration file (Apple-App-Site-Association, or AASA in short), which is necessary for QR code tapping (Universal Links) to work. Here are some workarounds that worked well with other users experiencing the same issue: • Try again later. Most users reported that iOS managed to retrieve the necessary configuration after some time. • Restart the phone once (or twice), and wait for a couple minutes for iOS to initialise the Universal Links for the Singpass app (as well as all your other affected apps). • Uninstall the Singpass app from your device, then download the app again from the official App Store.