Alberta Blue Cross®—member app vs Pacific Blue Cross Mobile Usage & Stats

Get paid faster and avoid delay with all you need to access your benefits in one place. With the Alberta Blue Cross® app 100 per cent of health claims can be submitted online, saving you time and money. Simply sign in using fingerprint or facial recognition to take full advantage of being an Alberta Blue Cross® member today. The app offers several convenient features such as • your ID card—making it nearly impossible to forget at home, • online claims submission—in most cases payment is available next business day, • real-time claims history—find out if a claim has been processed with direct deposit date, • cancel or modify a claim—quickly make changes without phoning or waiting on hold, • upload receipts—take a photo of your receipt and upload, • benefit lookup—whether it is for prescription drug, health or dental, you can look up eligibility, how much of a benefit has been used and see when your next full-maximum is available, • direct-bill provider lookup—through google maps, find providers near you who direct-bill, • Balance®—your online wellness platform, • direct deposit—sign up or update your banking information and stop waiting for cheques in the mail, • premium payment—avoid disruption by changing your payment dates or frequency and make your payments online, • personal information updates—prevent errors and easily update your email, address or phone number, and • documents and resources—view your account balance, letters, bills and tax receipts. With all of this and more, we hope you will give the Alberta Blue Cross app a try. Are you having any trouble? Please contact us at appfeedback@ab.bluecross.ca.