Engage SSF vs San Rafael - Request Service Usage & Stats
Engage SSF lets you contact the City using your smart phone or tablet. You can send us a question, post a complaint about something we are not doing right, or give us kudos for a job well done. Using your device’s GPS, you can upload a specific location (if required) and with the use of its camera, you can attach a picture, as well. Once submitted, report will be routed to the appropriate department within the City and you will be notified when action is taken. Community members can also follow and comment on your submission. Engage SSF makes it easier than ever to reach out to the City!
- Apple App Store
- Free
- Utilities
Store Rank
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The City of San Rafael’s Request Service app allows you to report issues throughout the City from the convenience of your mobile device. Select the category of the service request, identify the location, upload a photo if you have one, and enter in the description. Our team will review the request and follow up to address any issues that need to be resolved. The mobile app can be used to report potholes, illegal dumping, graffiti, broken parking meters, issues at parks, and more. Please keep in mind that this system is monitored Monday through Friday 8:30 am to 5:00 pm. For issues that need immediate resolution but are not an emergency, please call (415) 485-3000.
- Apple App Store
- Free
- Utilities
Store Rank
- -
Engage SSF VS. 
San Rafael - Request ServiceDecember 31, 2024