My Southern Cross vs Tend Usage & Stats

Designed for members – it’s super-fast, easy and secure. Use the My Southern Cross app to check your benefits and balances, request prior approval and submit online claims faster. You can also get access to online GP consults with CareHQ. App features: • Manage your health insurance policy on the go • Check your benefits balances and see your cover • Make claims* and request prior approval** for upcoming treatment • View your policy documents and communications • Access online GP consultations through CareHQ, 7am-7am, 7 days a week • Update your contact details • Check what you pay for your cover • View and redeem member offers *Policyholders only ** Prior approvals not available for members on the HealthEssentials plan. To use the My Southern Cross app you need to be a Southern Cross Health Insurance member and be registered for My Southern Cross. By claiming through the app you agree to receive communications online in My Southern Cross. By installing the My Southern Cross app, you confirm to have read, understood and agreed to our Mobile App Terms of Use https://www.southerncross.co.nz/society/mobile-app-terms-of-use and our Privacy Statement https://www.southerncross.co.nz/society/mobile-app-privacy-statement. In particular, you agree and understand that your eligibility for any benefits you view and claims you make using the app are subject to your current policy terms and conditions.

Apple App Store
Free
Health & Fitness

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Tend

See a doctor online or in person at a Tend clinic. Need a doctor now? See the next available GP online, nationwide. Book a casual appointment to try Tend without switching your GP, or enrol with Tend to enjoy lower fees and ongoing care. With Tend, you can book the next available doctor’s appointment in minutes. Get the care you need, when you need it. Tend offers: • Online & clinic appointments • Same day care available nationwide • Open 7 days until 9pm • Instantly see the next available appointment • See your test results • Easily order repeat prescriptions • View your appointment notes • Securely message your care team • No extra charge for evenings & weekends • Three clinics in Auckland + more coming soon What can we help with? • General medical care • Prescriptions and repeats • Medical certificates • ACC and injuries • Specialist referrals • Screenings How Tend works: 1. Choose how you want to see a doctor • See the next available GP • Book an online appointment when it suits you • Book to see a doctor in person at a Tend clinic 2. For booked appointments, choose the Tend doctor, date and time that’s right for you. If you’re seeing the next available GP, you’ll be shown your estimated waiting time. 3. You’ll get a video call in the Tend app for online appointments or visit one of our Auckland medical centres for your in person appointment. 4. Prescriptions are sent to your preferred pharmacy to pick up and you can easily order repeats of your long term meds in the app. 5. Access your care team, appointment notes and test results any time through the Tend app Who can use Tend? • Auckland residents can use all of Tend’s services as a casual or enrolled patient. • Everywhere else in NZ can only see the next available GP online as a casual patient. Is Tend safe? The safety and protection of your data is paramount to us. We’re a registered primary care services provider subject to all healthcare laws and regulations, with stringent and comprehensive patient privacy policy and data protection measures to ensure your information is safe and secure. Download the Tend app today. Your home for health. Learn more at www.tend.nz