CSMT - Certified Service vs Xtime Mobile Usage & Stats
Certified Service Mobile Toolbox (CSMT) is a mobile tool for General Motors Dealer Service personnel. Within it you can:
• Pre-authorize specific warrantable repairs (PRA)
• Use photos to improve efficiency of the Part Return Process (PPR)
• Send part information for traceability (RPT)
• Submit detailed Field Product Reports (FPR)
• Lookup and view recalls on vehicles (Recall)
• Access the Service Workbench
All modules have the ability to include embedded images and video of the vehicle in question.
- Apple App Store
- Free
- Business
Store Rank
- -
A suite of tools that extend the Xtime platform to your mobile device:
• Customer Messaging allows dealership staff to respond quickly, streamlining interactions with customers.
• DealerChat expedites work in progress by facilitating communications with internal employees.
• Mobile Inspect allows technicians to complete multipoint inspections from anywhere. Users can take photos, videos, and audio clips of inspected vehicles and attach to the recommended services. Vehicle history is available with each and every vehicle inspection.
• Users will receive push notifications on their mobile device when Xtime alerts are triggered for events such as new customer messages or new RO assignments.
Xtime Mobile App can be downloaded for free, but does require a monthly subscription and signed license agreement. If you log into the app and do not see any data, please verify with management that you have a license agreement to use the app. If you are an existing Xtime user and would like to utilize this app, please contact your Xtime sales representative.
- Apple App Store
- Free
- Business
Store Rank
- -
CSMT - Certified Service VS. 
Xtime MobileJanuary 6, 2025