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Currys Track it. vs DPD Usage & Stats
Take control with Currys Track it! You can track the progress of your large appliance deliveries and installations, view repair collections and returns, and lots more…
Delivery:
Keep an eye on the progress of your large appliance delivery, from the moment it leaves our warehouse to its arrival at your doorstep. Our real-time tracking feature keeps you informed every step of the way, for a stress-free delivery.
Installation Service:
We get it. You need to get your new appliance up and running as soon as possible. That's why our app lets you monitor the progress of your installation service in real-time. So, whether it's a refrigerator, oven, or dishwasher, you’ll know exactly when your appliance is ready for action.
Tech Repairs:
If your tech ever needs a repair, we’ve got you covered. You can easily track repair visits for the collection or delivery back to you of your TV, laptop, PC or tablet - then you can get back to enjoying it!
White Goods In-home Repairs:
You're always in control with Track it. It keeps you informed every step of the way, so you’re never left wondering when we’ll arrive. Live tracking lets you see the progress of your White Goods Engineer on the map, so you'll know exactly when to expect them.
Rescheduling:
Need to reschedule your delivery or installation service? No problem. Simply choose a visit date that fits your schedule. Restrictions may apply. Excludes ROI for rescheduling.
Note: Restrictions may apply. For example, gas and electric cooking installation services are planned 2 days in advance, so you won’t be able to reschedule through the app with less than a day to go. However, you can still contact Customer Services for assistance.
Contact details:
You can easily add or amend contact details such as your mobile number, landline and/or email address to make sure we can keep in touch. The delivery team or White Goods Repair engineer will call you to let you know when they’re due to arrive – just to check they’ve got the most up to date details.
Alerts and status updates:
Stay in the loop with alerts and status updates. Receive notifications when we’re on our way, when your appliance has been successfully installed, or when your repair is due for collection or return. With our handy real time map you can see your stop number and where our teams are. You’ll also see live tracking updates, as well as push notifications (subject to the permission settings on your device).
Order history:
Keep track of all your past and present orders, with order history at your fingertips. View past and present orders with a few taps. Review previous installations, repair bookings and more.
Customer Support:
If you have a question about your delivery, need help with installation, or require some assistance with a repair collection or return, we’re here to help. Chat to our virtual assistant or one of our experts, and take the hassle out of managing your delivery, installation, or repair.
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DPD – Never miss a parcel delivery again!
The DPD app lets you arrange the best possible delivery experience. Just tell us how and where to deliver from the range of options available and we’ll do the rest.
• Personal delivery preferences - if you’re not going to be in, you can use the DPD app to make sure you can still receive your parcels. Tell us to deliver straight to your chosen DPD Pickup location or, to your chosen neighbour or safe place. You select your preferences and we’ll make sure we follow your instructions every time!
• 30-minute delivery alerts - we don’t want you to wait in all day so with all your DPD deliveries, we’ll let you know in advance when to expect delivery and when we are just 30 minutes away.
• Active and previous deliveries - using the DPD app you can see a list of current deliveries and track when your parcels will be with you. When we’ve delivered to your chosen safe place we’ll even send you photos of your parcel in that location for added peace of mind.
• Multiple addresses - set your work, home, or even family member’s address preference, so you can tailor your delivery experience and still get your deliveries, wherever you are in the UK.
• Driver tracking - see the name and a picture of your driver or why not track their location and find out where you are in the delivery queue. See your driver's estimated arrival time so you know when to expect your parcel.
• In flight options - when we’re on our way to you, if your plans change you can still rearrange your delivery right up until we deliver your parcel. You can instruct our driver to deliver on a different day, to a preferred neighbour, to a safe place or even to one of our 2,500 DPD Pickup shops.
• Pickup shops - if you’re collecting your parcel from a nearby DPD Pickup shop, get opening hours, your pickup pass for collection and directions from your delivery address.
***Existing users Please note: Thinking of deleting our app? If you do, your profile will be retained. To make sure your profile is deleted first, please delete this from your profile within the app before removing from your device.***
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- Free
- Lifestyle
Store Rank
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Currys Track it. VS.
DPD
December 30, 2024