MyRichardson vs MyOncor Usage & Stats
The MyRichardson App makes connecting with the City of Richardson easier than ever. You can report issues directly to City staff and track the progress of your issue to completion. You can also keep up to date on City news and events.
Here’s how it works:
1. See something in Richardson that needs to be fixed? (A pothole, high weeds/grass, missed trash/recycling collection, graffiti, watering violations, etc.)
2. Submit a request through the app. You can attach a photo and pinpoint the location using your phone.
3. City staff receives the request and resolves the issue.
You can submit issues anonymously or provide your contact information to receive updates when your request is completed. Using the MyRichardson App, you are also able to track the status of your request.
- Apple App Store
- Free
- Utilities
Store Rank
- -
More power at your fingertips. With MyOncor, customers can instantly access their account and report outages, manage new service requests and receive real-time updates from Oncor.
Features include:
REPORT OUTAGES
• Report power outage and street light issues.
• Check your current outage status and your outage history.
• Track estimated restoration times quickly from your mobile device.
• View outage information using current location or Google Maps.
MANAGE NEW SERVICE REQUESTS
• Start and track new service for your construction project
• Manage multiple properties and locations
• Access builder and developer resources
REAL-TIME ONCOR NEWS UPDATES
• Read articles from Oncor’s blog, The Wire
• Find important safety information to keep you and your family safe before, after and during severe weather
• Receive energy efficiency tips to help manage your energy consumption and save on your electric bill
• Stay up-to-date with Oncor social media accounts
*To use MyOncor, you must be a customer in the Oncor Electric Delivery service territory.
- Apple App Store
- Free
- Utilities
Store Rank
- -
MyRichardson VS. 
MyOncorDecember 17, 2024