GeoBlue vs Global TeleMD Usage & Stats

GeoBlue is for members of GeoBlue® health plans only. With the GeoBlue mobile app, you have convenient access to doctors, hospitals and other healthcare resources around the world. Login using the same username and password you use for the member portal, or register as a new user directly through the app. The GeoBlue app supports both Touch ID and Face ID. FEATURES • ID card • Provider finder • Claims • News and safety • Medical translations • Medicine equivalents • Resources and documents The GeoBlue app is easy to use and convenient -- share important information with others and save your favorite items. Further details are available on the member portal or in your member guide. GeoBlue is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association: made available in cooperation with Blue Cross and Blue Shield companies in select service areas. If you have questions about GeoBlue, please email us at customerservice@geo-blue.com.

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Global TeleMD

Available only for members of specific GeoBlue® health plans, Global TeleMD™ provides convenient access to licensed doctors around the world for remote consultations by phone or secure video. Global TeleMD is ideal for non-emergency health issues such as a cold, fever, rash, eye infection, orthopedic concern, back or joint pain or pediatric questions. You must “Create a Profile” after you download the app. You can schedule a video consultation or request a call back from a doctor through the Global TeleMD app. Global TeleMD consultations are complimentary with phone consultations available in several languages and video consultations available in English and Spanish. Requests for a Call-back are typically responded to within 1 hour. Video consultations can often be scheduled same day. Medical guidance, possible diagnosis and treatment options are possible outcomes from remote consultations.