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Citibank HK vs Mox Bank Usage & Stats
The speed you need for the simplicity you want. An enhanced Citi Mobile® App re-engineered by you.
We’ve launched a new mobile banking experience based on your feedback. Faster loading times, cleaner navigation, and, as ever, total focus upon your security!
• All your account details in a single panel
View all your account balances in one go, including investments, deposits, credit card, and loans.
• Wealth management services, all in one place
Whether you need to schedule a stock trade for when the market opens or check if your time deposit matured to plan for next investment, just one tap gives you access to stock trading, foreign currency exchange, time deposits and certificates of deposit.
• Making a transfer? Simple!
FPS is here to make on-the-go payments easy, we’ve gone a step further to eliminate the pain of memorizing all your bill deadlines. One time, Scheduled or Autopay – you make the choice, we make the payment.
• Manage your credit card with just one tap
One tap lets you view your points, latest credit card statement, access your bills, and even helps you check the latest card rewards prepared especially for you.
• Your security is always our priority
Bank safer with Citi Mobile® App Enhanced Security function and your face ID or fingerprint authentication. Receive real-time security alerts anytime, anywhere.
• Manage your settings with ease
You can manage the settings easily under profile including risk profiling and activating overseas ATM cash withdrawal
• Need a little help on the new app?
Answers are there for you under the searchable “HELP” tab
Please let us know how we’ve done! We read all your reviews and really welcome your feedback on how to continue to improve!
Note: The use of this Citibank HK mobile app is for the customers of Citibank (Hong Kong) Limited and Citibank, N.A. only. Content provided via this Citibank HK mobile app is not specifically created for any territory other than where Citibank (Hong Kong) Limited and Citibank, N.A. operates/is licensed to operate.
Citibank, N.A.
Organized under the laws of U.S.A. with limited liability
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Before kick-starting your Mox experience, we’d like to introduce who we are. Mox is a digital bank backed by Standard Chartered, in partnership with HKT, PCCW and Trip.com.
+ Open an account in as fast as 3 minutes
Open your account now from the convenience of your phone, all it takes is your HKID Card and Hong Kong address. No more queuing or pages and pages of documents to sign. And it’s free with no minimum balance requirements.
+ Get Mox Credit Card. It’s better than a credit card
Apply for Mox Credit Card and get an application decision in real-time*, and once approved, start spending right away! There’s no annual fee and no minimum spend requirements. To borrow or not to borrow? Borrow only if you can repay!
*In some circumstances, we may require you to provide supporting documents when you apply for Mox Credit Card. The approval time for Mox Credit Card is subject to individual circumstances.
+ Make expenses more manageable
Mox Credit Card lets you split eligible transactions into more manageable instalments over a period of up to 60 months. You can also ‘Flip’ between spending from your Mox Account (debit) and Mox Credit Card on the same Mox Card, all it takes is a tap!
+ One Mox Card does it all
Numberless, no expiry date or CVV on the physical card, reducing your risk of losing personal information. With the Mox Card, you can also withdraw cash at JETCO ATM for free.
+ No waiting, instant use
Access your digital card right away using the Mox app or add it to Apple Pay. Use the card number in the app instantly for online purchases and more!
+ Every day is an interest-earning day
Get closer to the Goals you're saving for with daily interest on all your money with Mox, no matter how small. Real-time monitoring of the daily interest paid to your Mox Account and Goals every day, even on weekends and public holidays.
+ Grow your savings your preferred way
Set up your Saving Goals, name them as you like and track your progress in real-time. Use the Savings Calculator to automate your saving habits.
+ Move money on the go
Pay, receive and request money from anyone, anywhere in Hong Kong.
+ Safety first
Get instant notifications and 24/7 monitoring of all transactions. Strong encryption, biometric login, Lost Wallet and E-Commerce Fraud Protection – all to protect your account, transactions and personal information.
+ Your money protected
Mox is a member of the Deposit Protection Scheme in Hong Kong with protection up to HKD800,000.
+ Customer Service – your way, the VIP way
We are available 24/7, and wherever you need us. Reach us directly in the app using voice call or use the in-app chat. It's up to you.
+ Don’t just take our word for it:
"Standard Chartered: Spearheading a cutting-edge virtual bank [..] redefining Hong Kong's financial sector. " - Fintech Magazine
+ Continued use of GPS and video/voice chat running in the background can dramatically decrease battery life.
- Apple App Store
- Free
- Finance
Store Rank
- -
Citibank HK vs. Mox Bank ranking comparison
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Citibank HK VS.
Mox Bank
December 10, 2024