Royal Bank of Scotland vs Halifax Mobile Banking Usage & Stats

Take control of your banking. Our app makes your day-to-day banking easy, quick and secure. It’s available to customers aged 11+ with compatible iOS devices and a UK or international mobile number in specific countries. Keep track of your money From being able to quickly check your account balances and transactions, to moving money between accounts, sending money securely to others and paying someone new up to £750 without a card reader or getting cash from an ATM without your debit card, our app gives you greater control of your finances. You can manage your bills easily and check the details of Direct Debits and standing orders. If you need a hand with anything, our Secure Messaging tool lets you contact us in-app for any extra help. You’re protected by our secure banking promise With our app, you’re covered by our secure banking promise, which makes it one of the safest ways to bank. We monitor your account 24/7 for unusual activity and will refund any money paid out of your account as long as you keep your security information safe. You can log in to the app safely with your fingerprint, face, iris or secure passcode and there is always a confirmation check to make sure you’re paying the right person or business. Important things to know • There is a maximum of 5 payments totalling £750 per day. You must be 16+ • Get Cash – withdraw up to £130 every 24 hours at our branded ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked) • Touch ID, Face ID and Optic ID are only available on selected devices • Not all features are available on the Vision Pro device • Credit score available once opted in through the app, to customers over 18, with a UK address and is provided by TransUnion • Spending – you must be aged 16+. Only available for Personal, Premium and Business Current accounts • You can freeze and unfreeze MasterCard credit cards and debit cards • You can create one Travel Plan at a time, for a maximum period of 90 days which include up to 7 countries. Each country needs to be registered separately. The Travel Plan will apply to debit cards only, attached to accounts that are managed via mobile banking and only in your name. Joint account holders should register separately • Managing your receipts is available to Business Banking and Premier customers only • Our app is available to customers aged 11+ with compatible iOS and a UK or international mobile number in specific countries Please make sure you accept the following permissions before starting: • Allow the app to communicate through your network • To find your nearest cash machine or branch, you’ll need to let the app find your location • To ‘Pay your contacts’, the app will need access to your contacts list Please note, the app contains images when logging in that may cause a reaction in individuals who are photosensitive. You can switch these off for your device by visiting the settings menu and the accessibility menu where you will be able to find motion and visual control settings (note this is not within our app but on your device’s settings itself). To download the latest app version, you should have an iOS device with OS – 15 and above. By downloading this app, you’re accepting our Terms and Conditions, which can be viewed at rbs.co.uk/mobileterms. Please save or print a copy along with the Privacy Policy for your records.

Apple App Store
Free
Finance

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Halifax Mobile Banking

Our Mobile Banking app can do everything you’d expect, maybe a little extra. And you can use it whenever and wherever you want. So you can crack on if you’re on the bus, at work, or simply can’t tear yourself away from the telly. THE BASICS - Sign in quickly and securely with Touch ID, Face ID or a 3-character combination from your memorable information - Swipe easily to see balances and statements - You can now block or cancel subscriptions in the app, just search for “subscriptions” in the app to find out more - View details of individual transactions - Check money coming in and going out - Receive notifications about payments and spending insights on your current account - Make transfers and payments (it’s so easy) - Manage your standing orders and view direct debits - Pay your loan or credit card bill - Pay in cheques - Set up new payees or pay your phone contacts. A FEW EXTRAS - Earn as you spend with Cashback Extras - Apply for loans, savings, cards and more - Call us safely from the app – we’ll already know it’s you so can quickly connect you without the usual security checks. STAY SAFE - Freeze card transactions if you’ve temporarily misplaced your debit card or want to restrict how it’s used - Report lost or stolen cards - Order replacement cards and PINs - Reset your Online Banking password - Update the contact details we have for you. GETTING STARTED New to this app? No problem. Just register your device and you’re ready to go. For this you’ll need: - An up-to-date phone number registered with us - Halifax UK personal account - Online Banking username, password and memorable information (you can create these in the app). KEEPING YOU SAFE ONLINE We do all we can to protect you online. This includes preventing connections from the app on devices that we think have been tampered with. We also have an online banking guarantee: http://www.halifax.co.uk/aboutonline/security/ CONTACTING YOU We won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname and either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Any text messages we send you will come from Halifax . IMPORTANT INFORMATION Mobile Banking is available to our Online Banking customers with a UK personal account. Services may be affected by phone signal and functionality. Terms and conditions apply. Please note that features requiring the use of your device’s phone capability, such as Call us, won’t work on iPads. When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services. Touch ID requires at least iPhone 6s running iOS 14.0 or above or iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models). Face ID requires either iPhone X or later models, or iPad Pro with Face ID capability (2018 onwards). Apple, the Apple logo, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries. Cashback Extras is available to Halifax bank account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply. Save the Change® is a registered trademark of Lloyds Bank plc and is used under licence by Bank of Scotland plc. Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.