NYC 311 vs National Grid Usage & Stats
The NYC311 App is your on-the-go, one-stop shop for New York City government services.
Download the app to:
- Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.
- Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.
- Track Service Requests. See the latest status of your requests all in one place.
- Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
- Apple App Store
- Free
- Utilities
Store Rank
- -
The National Grid mobile app makes it easier to securely manage your account from anywhere.
Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again.
Once you’re signed in, you can easily:
• View essential account and billing information
• Enroll in paperless billing
• View and download a PDF of your current bill
• Schedule a payment in-app or via Speedpay
• Find nearby payment locations
• Report a power outage or gas emergency
• View the outage map
Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website.
We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.
- Apple App Store
- Free
- Utilities
Store Rank
- -
NYC 311 VS. 
National GridFebruary 21, 2026