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Sorenson Express vs Nagish: Caption Your Calls Usage & Stats
Answer questions, inquire about needs and preferences, and recommend products and services with the same level of exceptional customer service for Deaf customers that you make a priority for hearing customers. Provide equitable and inclusive customer service in any location with face-to-face on-demand ASL video remote interpreting.
Express for Employee Experience
Create an inclusive and collaborative workplace with on-demand ASL video interpreting. Improve diversity in hiring and authentically support the goals of Deaf employees by providing convenient and flexible communication access in the workplace.
Express is:
• On-demand
Request an interpreter using Express, and one appears on screen within moments—anytime and anywhere.
• Inclusive
Give staff the tools to succeed and customers a better experience. ASL-English and ASL-Spanish interpretation available.
• Convenient
Hassle-free way to access interpreting at a moment’s notice. Sorenson Express takes zero effort to maintain and track—it is simply there when you need it.
* Access to the app is limited to Sorenson clients through a service agreement/contract. To sign up, contact SICustomerSupport@sorenson.com.
Deaf individuals who want to use Express as a customer or employee can access the service only if the business or organization has signed up. If your desired location does not offer Express, suggest it to your employer or the business you shop at by sharing the information or emailing us at SICustomerSupport@sorenson.com to request our assistance in reaching out to them.
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Why Choose Nagish?
■ Built for People with Hearing Loss and people who are Deaf
Nagish is specifically designed to empower individuals who are deaf or hard of hearing. Whether you rely on the phone for work or daily life, Nagish ensures you never miss out on important conversations.
■ What Users Are Saying
“Nagish is truly revolutionary. I handle over 100 calls a day, and it seamlessly captions every single one. I can even revisit the saved transcripts later, so nothing slips through the cracks!”
■ Stay Independent with Your Conversations
With Nagish, people with hearing loss can engage in private phone conversations and access transcripts without needing interpreters, captioning assistants, deaf translators, or other third-party services. And the best part? It’s completely free.
■ Fast and Accurate Live Captions
Nagish leverages advanced live transcription technology to deliver real-time captions during your calls. You’ll stay in sync with every conversation with high-speed accuracy.
■ 100% Privacy Guaranteed
We prioritize your privacy. All captions are end-to-end secure, with no human involvement.
■ Easy to Use
Nagish operates just like your phone’s native app—plus, it gives you real-time, private, and accurate captions and transcripts for every call.
■ Keep Your Phone Number
No need to change your number—Nagish can replace your default phone app. It works with your existing phone number for calls and texts, ensuring a seamless experience.
■ Call and Voicemail Transcriptions
Nagish ensures every conversation is accessible by transcribing your calls and voicemails. You can easily refer back to important details whenever needed.
■ Save, Review, and Share Transcripts
Never lose track of a conversation. Nagish stores your call transcripts locally on your device for future reference—always fully private. You can easily share transcripts.
■ Personal Dictionary for Improved Accuracy
Add custom words, names, phrases, or acronyms unique to your conversations. Nagish will capture these accurately, reflecting the terminology that’s important to you.
■ Keyboard Responses for Quick Communication
If voice communication isn’t your choice, Nagish lets you respond through your device’s keyboard. You can also use preset responses for common phrases, making conversations faster and smoother.
■ Robust Spam and Profanity Filters
Nagish filters out spam calls and offensive language, ensuring a more pleasant and focused communication experience.
■ Live Captions for Any Environment
In addition to phone calls, Nagish Live offers instant captions for conversations in noisy environments like public events, lectures, airports, and doctor’s appointments, providing transcriptions in real-time.
■ Support for Multiple Languages
Nagish breaks language barriers by offering support in English, Spanish, French, Japanese, Hebrew, Italian, and more!
■ FCC Certified, Always Free
As an FCC-certified captioned telephone service provider in the U.S., Nagish remains free. Simply verify your eligibility with a few simple steps, as required by the FCC.
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FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund.
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- Free
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Sorenson Express VS.
Nagish: Caption Your Calls
December 31, 2024