InvGate vs Mongotel Softphone Usage & Stats

Empower your ITSM operations anytime, anywhere, with the InvGate app. Designed for agents, managers, admins, and end-users, our app seamlessly transforms your mobile device into a powerful IT support tool, ensuring you never miss a beat. For Agents: - Manage workload with real-time alerts. - Quickly resolve requests and tap into the knowledge base. - Prioritize pending actions and streamline daily tasks. For Managers & Admins: - Re-assign requests effortlessly to avoid bottlenecks. - Gain insights into team performance and ensure streamlined operations. For End-Users: - Raise and track IT requests on the move. - Stay informed with real-time status updates. - Effortlessly approve or deny actions, ensuring timely resolutions. Why InvGate? - Optimized User Experience: Designed specifically for mobile, we've ensured a user-friendly interface that adapts to your device and context. - Stay Connected: With instant notifications, you're always in the loop. - Secure: Protecting your IT operations is our top priority, with robust security measures in place. Join the future of ITSM – experience unmatched efficiency with InvGate Service Desk.