Richpanel vs Shopney Usage & Stats

Richpanel is Customer Service App built for DTC brands. Thousands of merchants use Richpanel to provide great customer service on all channels. The mobile app is designed for support agents to provide customer service on the go and to not miss even on Here’s what you can do with the Richpanel mobile app: 1. All conversations in one place Manage customer conversations from Facebook, Instagram, email, and live chat from one place. 2. Reply faster with macros & templates. Save time with pre-filled answers with Macros (customer name, product name, etc.) 3. Quick gestures Reply to, close, archive, or snooze tickets with easy, intuitive gestures. 4. See customer & order data See customer profile, order history, and tracking details next to each ticket. 5. Resolve faster with your team Users can assign tickets and create private notes on tickets for better collaboration Richpanel helps brands like Thinx, Pawz, Protein Works, and 1500+ DTC brands deliver stellar customer service with tools like Live Chat, Multichannel Inbox & powerful Self-Service widget. Richpanel has robust integration with all the major cart platforms such as Shopify, Shopify Plus, Magento, Magento Enterprise and WooCommerce. We also support custom cart platforms using API connectors. Richpanel fits right into your tech stack. We have native integrations with over 20+ E-comm solutions including AfterShip, ReCharge, Attentive, Returnly, Yotpo, Loop Returns, Smile.io, Postscript, and StellaConnect.
  • Apple App Store
  • Free
  • Business

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Shopney app has designed for Shopney customers. It allows you to manage your shopping app in real-time. Features: - Send push notifications, - Schedule push notifications for later, - View sent push notification statistics, - Share your app easily, - View your account, change your password Shopney is a service that enables Shopify merchants to create their brand's perfect mobile app in minutes. It eliminates all the barriers like poor UX, slow navigation, and security concerns that lower the conversion rates in mobile traffic. Besides, it offers excellent features to retain your customers and make resells. Thus, you can boost your conversion rates and sales in mobile. Shopney stands out with its unique features developed based on merchant's and customer's needs. So, you can ensure your mobile app becomes a real sales channel. Here are some highlights from Shopney's business growing features as followings. - In-App Messaging: Online shoppers have no time to wait for answers. Shopney lets you communicate with your customers in real-time. Increase your conversion rate up to 32% with instant reactions. - Rich Push Notifications: Catch your customer's attention with a push notification sent straight to their phone. Your campaigns will be 10x more effective with push notifications than emails. - Theme Options: Your brand has its characteristics. Pick the best fit from various theme options for your branding, imagery & store inventory. Let your mobile app look beautiful. - Abandoned Cart Notifications: Once a cart gets abandoned, your app will automatically send a push notification after the time you have set passes. Reminding customers about their cart increase sales up to 3x. - Back In Stock Notifications: A short period of stockout should not hinder your sales. Notify your customers automatically when the products they want are back in stock. - Deep Link: Deep link will always direct your customer to the corresponding address for whichever device they are using. Create deep-links with just one click and use it for any advertising. For all excellent features and detailed information check out shopney.co Create your perfect app and support your customers' shopping journey on all platforms. Offer the best to your customers to leverage the mobile era for your business. Connect with Shopify, sell through mobile!
  • Apple App Store
  • Free
  • Business

Store Rank

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Richpanel vs. Shopney ranking comparison

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Richpanel VS.
Shopney

December 19, 2024