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- XM Advocates Vs. Delighted
XM Advocates vs Delighted Usage & Stats
Join one of the world’s best customer advocacy programs. Connect with a powerful rolodex of peers from diverse backgrounds, including senior executives and program managers, as we help build your personal brand as a leader in XM. Unlock access to exclusive training materials, resources and discussions. Serve as a customer reference to peers thinking about starting with Qualtrics.
Top Features:
Profiles - Easily browse through peer profiles and learn about XM at their organization. If you find a peer you would like to meet and learn from, send them a connection request.
Meetings - Chat and arrange online meetings with peers you’ve connected with. Qualtrics does all the heavy lifting of sending meeting invites, reminders, and video conferencing. Just pick a date and time and get ready to share.
Reputation - Promote your peers and help others find the right expert by leaving reviews after meetings
Rewards - If asked by Qualtrics to speak to a peer, quickly earn points that can be redeemed in the rewards store on Swag kits, meetings with XM Scientists, product certification courses, and more.
News - Read news articles from the community and get updates from Qualtrics.
Control - The XM Advocates app gives you total control on your participation rate. Set boundaries on how often you want to be matched with peers. Adjust these settings anytime.
How does it work?
1. Tap the “I’m interested in joining” button and schedule a time to meet with a recruiter.
2. The recruiter will walk you through setting up your profile, which consists of information about you, which Qualtrics products you are using, and how you are using them.
3. You’re all set! Find other advocates that you would like to learn from and send them a connection request. If they accept, you can immediately chat and set up online meetings.
- Apple App Store
- Free
- Business
Store Rank
- -
Keep a pulse on customer experience wherever you are with the Delighted app. Securely sign in to your account, scroll through real-time customer feedback, and add notes to specific customer records for follow-up.
Use the Delighted app to:
• Add Widgets to your home screen or lock screen to show chosen CX metrics
• See your current NPS, CSAT, CES, or 5-star score at a glance
• Understand your score breakdown with the score bar
• Tap any response to see its full details like scoring, properties, and notes.
• Share responses with your team to take action
• Enable Push Notifications on new responses
The Delighted app is a free resource for Delighted users, in addition to the Delighted Kiosk app for in-store feedback collection. Once you download the app, enter your login credentials to start viewing survey data on the go. The app fully supports users with 2-step security turned on.
About Delighted:
Delighted by Qualtrics is the fastest and easiest way to gather actional customer, product, and employee feedback. Trusted by thousands of organizations, Delighted is the self-serve experience management platform of choice for the world’s top brands. Create and send surveys in minutes, no technical knowledge required.
- Apple App Store
- Free
- Business
Store Rank
- -
XM Advocates vs. Delighted ranking comparison
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XM Advocates vs. Delighted ranking by country comparison
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XM Advocates VS.
Delighted
December 17, 2024