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FIND A THERAPIST WHO IS RIGHT FOR YOU In order to choose the specialists who are ideal for you, we suggest that you first fill out a short questionnaire, where you will be able to outline your expectations. Your answers will become the basis for the formation of individual recommendations. We pay attention to every wish when selecting highly qualified specialists for each Mindly client. ALL THERAPISTS HAVE A DEGREE IN PSYCHOLOGY AND VIDEO PROFILES Before signing up for a session, you have the opportunity to view the specialist's video presentation, his certifications and learn about the specifics of his or her therapy. In addition, you can contact a specialist via chat to clarify any questions that may arise during the selection process. CHOOSE ANY TIME THAT WORKS FOR YOU At Mindly, we understand that waiting weeks or months for a therapy session is no longer relevant. In today's on-demand world, mental health should not be an exception. That's why with Mindly you have the opportunity to book a therapy session and get a consultation from a psychologist today, no more waiting! RESCHEDULE AND CANCEL SESSIONS AS NEEDED You are free to cancel or reschedule your session as many times as you need, but this must be done at least 24 hours before the scheduled time. If some unforeseen circumstances arose and you were unable to do so within the specified period, you always have the opportunity to discuss rescheduling the session directly with your psychologist. HOLD SESSIONS ONLINE FROM ANY DEVICE We have our own video calling system integrated into the Mindly platform, so you can join a session through our mobile app or through a browser on your computer. All video calls are guaranteed to be secure and confidential. CHAT WITH YOUR THERAPIST AT YOUR CONVENIENCE Mindly has an integrated chat that allows you to ask any of our experts questions and get answers quickly. Understanding the complexity of choosing a therapist, we offer the ability to communicate directly with all of our therapists via chat. This gives you the opportunity to get all the information you need directly from the professionals you are considering working with, helping you feel more confident in your choice. WITH SUBSCRIPTIONS YOU WON’T MISS A SINGLE SESSION Mindly has implemented a therapy subscription system that not only allows you to save money, but also allows you to buy sessions in packages. The more sessions you choose, the less each session costs. We would like to emphasize that regularity and systematicity in the therapeutic process significantly increase the effectiveness of therapy. After all, working deeply with your problems takes time and commitment, and it is the subscription that helps ensure this consistency and stability, which is key to achieving positive change. Our subscription is designed so that you can always pause or cancel it, giving you flexibility and control over the process and your costs CUSTOMER CARE SERVICE Customer focus comes first at Mindly. Regardless of your request - be it technical assistance, financial questions, or advice on choosing your first specialist - our support team is always here to help. We will do our best to assist you with any query you may have.