PRMS vs BESCOM Mithra Usage & Stats

BESCOM with an intention to successfully establish a relationship with consumers has created a Virtual Relationship Manager in the form of Mobile App. The Mobile App – BESCOM Mithra offers following features for both consumers as well as its employees. Consumers faced: > Generic information about BESCOM (Tariff, Policies, schemes, offices etc..) > Information on scheduled and unscheduled power outages > Registration to 1 or More accounts/installations > Consumption, Billing and Payment history > Online payment > Complaint registration, status tracking, GPS based tracking of restoration team and Rating. > Participate in surveys and get personalized recommendations. > Consumer specific services (Integration of Analytics) > Display BESCOM Facebook and Twitter page Employee faced: > Display RR no. wise list of payment dues. > Complaints status tracking, GPS based tracking of restoration team, updating and closure > Scheduled and un-scheduled power outage information For any app related queries, write to us bescommobileapp@gmail.com or call us on 1912.