Concio vs SMART Service Desk Usage & Stats
•Business oriented features
•Instance messaging
•Audio/Video conference
•Remote presentation
•Event scheduler
•Task assignment and discussions
Overview
Revolutionary changes are occurring today in both telecommunications and information technologies. Concio secure communication platform is a comprehensive carrier-class communication solution, designed to support businesses in today's Converged communication age.
Concio offers advanced secure communication features including IP telephony, Instant Messaging solutions, wireless mobility, Voice-Over-IP, video and audio conferencing features, furthermore, Concio focusing on providing rich team collaboration and work group features for enhancing productivities and efficiency. Concio empowers customers building their own secure manageable social media and providing product, services and promotion activities proactively. Furthermore, enterprises can broaden and extend their reach of audients and business opportunities by interconnect with Concio enterprise network and benefits from artificial intelligence aggregation, and share economic services provided in our cloud (*Cloud).
Concio secure communication platform lets you keep pace with leading-edge technology and features that will completely transform the way your enterprise business and operations.
When you use the software, you need to register for a valid account, and you will be asked to provide personal information. Personal information means any information that is associated with an identifiable person and may include but not limited to your name, address, e-mail addresses, the mobile phone number, the system assigned number and other necessaries information required to operation the functions of the software or to execute the whole system, during you use the software, our servers may automatically record your IP address and Hardware device number, we use the information above to operation the functions of the software and to enhance our services/whole system. The information you provide will be kept confidential and only be used to support our relationship with you the customer and only be used to operation the functions of the software and to enhance our services/whole system.
PLEASE REFER TO THE LINE https://www.octon.net/concio/concio_terms_en.html AND READ THIS AGREEMENT CAREFULLY. IF YOU DO NOT AGREE TO ANY OR ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, PLEASE DO NOT INSTALL OR USE THE SOFTWARE.
- Apple App Store
- Free
- Productivity
Store Rank
- -
SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability.
Currently The App supports the full lifecycle of
- Incident Management
- Request Fulfillment Management
- Problem Management
- Change Management
- Release Management
- Configuration Management Database (CMDB)
In Addition, the App also provides Knowledge Management Module and User Surveys.
SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.
- Apple App Store
- Free
- Productivity
Store Rank
- -
Concio vs. SMART Service Desk ranking comparison
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Concio VS.
SMART Service Desk
December 25, 2024