LG&E KU ODP vs My WM Usage & Stats
The LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™.
Features include:
Paying your Bill:
• Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo
• Check your account balance
• Review payment history
• Manage payments – one time and Auto Pay
• Manage notifications (for your bills, power outages, and other service requests)
• Sign up for paperless billing
Outage Information:
• Report and track outages
• Guest users can report outages without logging in
• View outage status
• Get up-to-date information from our outage map, with or without logging in
Account Details:
• View your bill
• Manage phone number(s) and email address(es)
• View a graph of your energy usage for the last 12 months
• Check the status of your account(s)
• Easily move between your utility accounts using the account selection at the top of the screen
Contact Us:
• Customer Service by phone or email
- Apple App Store
- Free
- Utilities
Store Rank
- -
The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to:
Manage Payments
• Pay your bill
• Enroll in autopay or paperless billing
• View payment history
• Cancel scheduled payments
Keep Track of Pickups
• View pickup schedule
• Report a missed pickup
• Request an extra pickup
• View estimated pickup time
• View holiday schedule and weather alerts
Manage Your Service Account
• Manage/link multiple accounts
• Add/view payment methods
• Contact customer support
• Request a container repair
Edit your My WM Profile
• Edit profile settings
• Update your communication preferences
• Provide feedback
• See alerts for Reschedules, Service Delays & General Info
For Roll-Off Customers Only
• Request a roll-off pickup
• View roll-off history
• Copy/resubmit pickup requests
• Request a removal or relocation
• View roll-off history
• Edit or cancel a roll-off request
For get help or if you have questions, contact WM directly at mywm@wm.com.
Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
- Apple App Store
- Free
- Utilities
Store Rank
- -
LG&E KU ODP VS. 
My WMDecember 19, 2024