T.Gargour & Fils app analytics for December 25

Anytime. Anywhere. With TGF mobile application, you can now personalize your experience with our brands in Lebanon from the comfort of your seat. Passenger Vehicles - Mercedes-Benz - SKYWELL Commercial Vehicles - Mercedes-Benz - Foton After-Market - Wallbox - Magneti Marelli Checkstar We focus on technology and innovation to ensure the most customer-oriented services. You can have access to multibrands and services and benefit from a loyalty program. TGF App at a glance: Test drive: Customers can book a test drive to experience and drive their favorite car. Book a service: Anytime anywhere customers can book their service appointment at any of TGF branches. Roadside assistance: 24/7 service for emergencies. Customers can quickly contact Roadside Assistance to alert them of any issue they are having. Plus, it’s GPS-enabled to identify their location, and has a tracker to let them know when help will arrive. Home services: Flexibility in every situation. Customers can indulge in the home services program wherever they are: - Vehicle pick-up & delivery - Test drive at home - Vehicle sanitization - Selected services - GenuineParts delivery - Online payment & collection - 24/7 Roadside assistance at 70-190190 - Car care while travelling Make a payment: 3 types of secure payments for bills. - Online or POS using cards - Pay with the star - Cash on delivery New and pre-owned vehicles: All new and pre-owned vehicles’ models can be viewed and customers can check available colors and features and can download the e-catalog. New commercial vehicles: Customers have the opportunity to explore all new and pre-owned commercial vehicles, review available colors and features, and access the e-catalog for download. Electric chargers: Customers can purchase electric chargers and enhance their EV charging journey with our advanced chargers and installation services. Our high-performance solutions are meticulously engineered for efficiency and convenience. Experience rapid, reliable power delivery, coupled with a user-friendly interface and smart features for effortless charging. Loyalty program: A reward star-based program for TGF customers who used the all types of services. Taking care of customers is the best way to increase their loyalty. Special Offers: Keep customers updated on our latest offers and promotions Other functions: Live chat: Stay in touch with our customers and answer all their requests to serve them better. Push notifications: Send out information on promotions, special offers, company news etc. Feedback: The feedback system will increase the trust of our customers by allowing them to convey their voice and personal opinion. Location: It’s GPS-enabled to identify customer’s location for roadside assistance or home service or to find the nearest workshop and showroom. Contacts: Info about customer care center number and email plus locations of all branches