Eyes on Federal Way vs TacomaFIRST 311 Usage & Stats

Eyes on Federal Way is the easiest and most efficient way for you to communicate directly with your City. For those potholes, abandoned shopping carts, garbage in the streets or other local non-emergency problems that need attention, the Eyes on Federal Way app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life options to select from. The app allows you to upload pictures to accompany your request. The mobile app can also be used for a variety of other requests such as street maintenance, street light requests, downed trees, and others. Residents can also track the status of reports they or other members of the community have submitted. Residents can also call departments directly at City Hall for information on any municipal service and to report a problem within the city limits.