SMART-SD vs SMART Service Desk Usage & Stats
SMART SD mobile app is designed on a collaboration model that connects people, tools, process and automation into a modernise transparent workflow.
The transparency tightens the feedback loop, improves information sharing and enhances collaboration with Service Delivery team, allowing user accessing realtime status, receiving major notification and seamless communication with Timeline chats.
- Apple App Store
- Free
- Productivity
Store Rank
- -
SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability.
Currently The App supports the full lifecycle of
- Incident Management
- Request Fulfillment Management
- Problem Management
- Change Management
- Release Management
- Configuration Management Database (CMDB)
In Addition, the App also provides Knowledge Management Module and User Surveys.
SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.
- Apple App Store
- Free
- Productivity
Store Rank
- -
SMART-SD VS. 
SMART Service DeskJanuary 8, 2025