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METRO is the Metropolitan Transit Authority of Harris County, serving the Greater Houston, Texas region with safe, clean, reliable, accessible and friendly public transportation services.
The official METRO Q Ticketing app allows you to purchase:
• Single ride tickets for local bus and rail
• METRO day pass for local bus and rail
• Park & Ride tickets (full fare only)
You can make purchases with a credit card, PayPal or Apple Pay. Tickets are then available for immediate activation and use.
COMMON QUESTIONS:
Q: Do I need to be connected to the internet?
A: Ticket purchases require a cellular network or wireless connection. However, you can activate and use tickets offline.
Q: How quickly are ticket purchases processed?
A: Once the payment is authorised, your purchase is processed immediately and your ticket is then available for immediate activation.
Q: Can I purchase multiple fares at the same time?
A: You can purchase and activate multiple tickets for multiple passengers. Up to 30 tickets may be purchased at one time. You can purchase up to $50 in tickets per day.
Q: How long are tickets valid?
A: Individual bus or rail tickets can be saved and used for up to 2 years from the original purchase date.
Q: How can I plan a trip?
A: The METRO Q Ticketing app contains a link to our METRO TRIP app which provides routes, schedules and real-time arrival information so you can quickly and easily plan your trip.
Q: What if my battery dies?
A: You must be able to show an activated ticket to either a bus operator (prior to boarding a bus) or a fare inspector (prior to boarding METRORail).
Additional questions and answers are accessible from the app.
Compatibility:
• Apple iPhones running iOS 13 and above
For assistance, please contact METRO Customer Service at 713-635-4000 or visit the website at RideMETRO.org
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The ParkHouston app, powered by ParkMobile, gives you a smarter way to park in Houston. Easily pay for on-street and off-street parking right from your mobile device. You can also reserve parking ahead of time in lots, garages, venues, airports, and universities across the country. You can use the ParkHouston app in over 500 other cities across the country, including Boston, San Francisco, Washington, D.C., Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh, Philadelphia, and more.
Why Use ParkHouston?
• Skip the meter and easily pay for parking from your mobile device
• Extend your parking duration remotely from the app
• Get alerts so you know when your parking session is going to expire
• Reserve parking spots ahead of time to save time and money
• Use the app in over 3000 locations coast-to-coast including venues, airports, and universities
How to Set Up Your Account
• Download the ParkHouston app and create an account with your email address and password
• Enter your license plate number and the state where your vehicle is registered
• Add your method of payment and start using the ParkHouston app
How It Works
On-Street and Off-Street Parking:
• Enter the zone number on the posted signs around the meter
• Select the amount of time you want to park and confirm your information
• Touch the “Start Parking” button to begin your parking session
• Extend time in the app if you are running late
Parking Reservations:
• Search for the area where you want to park and select the specific parking location
• Choose the date/time and complete your reservation
• Follow the instructions in your confirmation to redeem at the parking facility
App Features
• Customizable notifications delivered via email, text, and/or app
• Save your favorite parking locations for next time
• Store up to five cars in your account
• “Find my car” feature directs you back to the location where you parked
• Turn-by-turn directions to the parking garage where you reserved your spot
• Multiple payment methods available
About ParkMobile
ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 40 million people easily find, reserve, and pay for parking from their mobile devices.
Looking for Help?
At ParkMobile, we’re serious about customer service. We process nearly 500,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us:
Web: https://ParkMobile.io/
Email: helpdesk@ParkMobile.io
Online Help Center: https://ParkMobile.zendesk.com/hc/en-us
Video Tutorials: https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA
Twitter: https://twitter.com/ParkMobile
Facebook: https://www.facebook.com/ParkMobile/
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Q Ticketing VS.
ParkHouston
December 12, 2024