LG Telepresence vs CDA Mobile Usage & Stats
Telepresence - VisualSupport RemoteCall allows support representatives and their customers to collaboratively support iOS devices (iPhones & iPads).
Below are the necessary steps to use VisualSupport - RemoteCall.
Test Instruction:
[ PC Side ]
1. RemoteCall Install (Windows 10 PC Application)
A. Open a web browser and move to: https://telepresence.lge.com:8080/viewer/download
2. Download the RemoteCall Installer.
3. Run the RemoteCall Installer.
4. Once installed, run RemoteCall.
A. After that, run the program
B. Please refer manual(page4 ~ 5)
C. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
5. Enter the user ID and password, then click ‘Login’.
A. ID: appletest01
B. PW: 222222
6. Click 'Start'
7. Standby to Connect.
[ Mobile Side ]
1. Launch the App
A. Tap the ‘LG Telepresence’ icon to launch the application
2. Enter the 6-Digit Connection Code
A. Enter the 6-Digit Connection Code(PC Connection Code) into the mobile app, then tap ‘OK’
3. Tap ‘Agree’ to continue.
A. Please refer manual(page7 ~ 8)
B. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
For more information regarding the installation process or how to use LG telepresence - RemoteCall, please refer to the documents listed below.
1. RemoteCall Installer (PC Application)
A. URL: https://telepresence.lge.com:8080/viewer/download
2. User Manual (For Testing Purposes)
A. Manual: https://telepresence.lge.com/update/telepresence_Manual.pdf
3. Demo Video
A. https://drive.google.com/file/d/1wncEfxihCXTRWUNGs-aw7dq2SN6Jor9B/view?usp=sharing
4. DemoAccount(PC app ID/PW)
A. ID : appletest01
B. PW : 222222
- Apple App Store
- Free
- Productivity
Store Rank
- -
Service Management Software for the professional service business such as Electronics, TV Repair, Appliance Service, Rental Industries, and many other types of service businesses. Since it's release over 30 years ago, the CDA Service Manager software has become the service software of choice for over 3,300 users across the country. The Modular design can be tailored to work for any size business.
CDA Mobile is a true mobile, cloud based application that will give your road technicians full control of all their jobs without the need to access your CDA server. All jobs for any day are always at your fingertips. All edits made by technicians, including adding or ordering parts, are automatically posted in real-time to the jobs on your server. Inventory control, including trackable parts, is maintained as well. Any changes made in the desktop version of CDA will be synced to the mobile version in real-time.
The need for taking pictures is becoming a standard routine for technicians and the time required to process, send, and attach these files to work orders has become an added expense for all service centers. Now, with CDA Mobile, you can put that job and all the expense behind you. It's as easy as snapping the photo and pressing the send button. CDA Mobile will process the file and attach it directly to your work order on your CDA server in real-time. It doesn't get any easer than that!
- Apple App Store
- Free
- Productivity
Store Rank
- -
LG Telepresence VS. 
CDA MobileJanuary 8, 2025