TELUS Health MyCare vs PC Health Usage & Stats

TELUS Health MyCare™ lets you easily see a Healthcare Provider right from your phone. FEATURES Video Consultations: Book an appointment with the Doctor, Counsellor or Dietitian of your choice (provincial restrictions apply) and have a video consultation from the comfort of your home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be provided. Easily access your TELUS Health MyCare consultation notes and additional appointment details through the Care Hub whenever you need them and get your prescription delivered directly through the app. Appointments are scheduled in English by default unless you are in Quebec where appointments can be either in French or English. If you would like to schedule an appointment in a different language, contact our Support Team. Symptom Checker: Get more peace of mind 24/7 with our chat-style Symptom Checker, powered by Artificial Intelligence, which asks you questions about your symptoms to suggest possible courses of action. Healthcheck: Learn more about your health in just 15 minutes. Our free digital assessment tool gives you a picture of your current health and suggests lifestyle changes for healthier living. Monitor: Connect your existing health apps, such as HealthKit, and set medication reminders to manage your health in one place. GET STARTED 1. Register for your free account. 2. Book an appointment time that suits you. 3. Start having a video consultation with a healthcare provider. SAFETY & SECURITY We take data security and privacy extremely seriously. All of TELUS Health MyCare’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods. LANGUAGE / LANGUE The app is available in English and French. If you wish to change the language of the app without changing your smartphone language, please follow the following instructions. 1. Add another preferred language to your iPhone (French or English): a. Open your iPhone Settings b. Tap General > Language & Region > Add language… c. Add the language you would like to have the app in (French or English) d. Confirm the language you prefer for your iPhone 2. Next, choose your TELUS Health MyCare app language: a. At the top of the screen, tap General then Settings to go back to the main Settings screen b. Scroll down, locate and tap TELUS Health c. Tap Language and select your preferred language for the TELUS Health MyCare app (French or English) d. Close the app and open it again L’application est disponible en Français et en Anglais. Si vous souhaitez changer la langue de l’application sans changer la langue de votre téléphone, veuillez suivre les étapes suivantes : 1. Ajoutez une autre langue préférée à votre iPhone (Français ou Anglais) : a. Ouvrez les réglages de votre iPhone b. Appuyez sur Général > Langue et région > Autres langues… c. Ajoutez la langue souhaitée pour l’application (Français ou Anglais) d. Sélectionnez la langue que vous préférez pour votre iPhone 2. Ensuite, choisissez la langue de votre application Mes Soins TELUS Santé : a. En haut de l’écran, appuyez sur Général puis Paramètres pour revenir au menu principal des Réglages b. Sur cet écran, faites défiler vers le bas, localisez puis appuyez sur l’application TELUS Santé. c. Appuyez sur Langue pour sélectionner la langue de l’application Mes Soins TELUS Santé (Français ou Anglais) d. Fermez l’application puis relancez-la For more information and a full list of FAQ’s, visit telus.com/mycaresupport

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PC Health

Access healthcare anywhere Flu Shot and Covid Vaccine Booking Book your flu shot or Covid vaccine at more than 1,800 pharmacy locations across Canada.† Minor Illness Consultations NEW! Your pharmacist can write you a prescription** for minor health conditions like UTIs, allergies, cold sores and more. Book through your app. Pre-Travel Health Consultations NEW! Book personalized travel consultations with your pharmacists for health advice, vaccines and medications to help protect your health while you’re abroad.* Prescription Refills Auto-refill prescriptions, get pickup notifications, and set up automatic payments at more than 1,800 pharmacies across Canada, including Shoppers Drug Mart and grocery store pharmacies Get Care You have access to a handpicked network of healthcare providers like dietitians, chiropractors, massage therapists and more. Plus, chat with a registered nurse or pharmacist for free.*** Health Journey A day-by-day journey with activities, content and support focused on your needs. Health Profile A snapshot of your overall health, habits and goals. Reveal your top focus areas to discover next steps and get resources to help you hit your goals. Sign In With Your PC™ id You’ll need to sign in with your PC™ id account to use services or features in this app. If you don’t have a PC™ id, you can create one in the app. Private & Secure At Loblaw Companies Limited, the privacy and security of your information is extremely important to us. We use a combination of administrative, physical, and technical safeguards to do so. These measures include, for example, the use of multi-factor authentication, masking, encryption, logging and monitoring. For more information, please review our Loblaw Companies Limited Privacy Policy. Important Disclosures and Consent This software does not perform any of the following: diagnosing, treating, mitigating or preventing a disease, disorder or abnormal physical state, or any of their symptoms, or otherwise meet the definition of Software as a Medical Device. *$30-$50 per person. Consultation fee varies depending on the complexity and duration of the consult, as determined by the pharmacist. **If appropriate, as per provincial eligibility, assessment and treatment regulations. ***Availability varies by province and territory. †Subject to vaccine availability. Now available in select provinces for eligible individuals. Over 1,800 pharmacies represent the total number of pharmacies operating under Loblaw Companies Ltd. including Shoppers Drug Mart pharmacies and all grocery store banner pharmacies. PC Optimum™ points are available to members on purchases of eligible products and services through the PC Health Shop (excluding pharmacy-related products and services, non-PC Optimum™ program-participating third-party products and services and any other products/services as we determine from time to time in our sole discretion). Membership is free.