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TELUS Health MyCare Vs. Maple – Online Doctors 24/7

TELUS Health MyCare vs Maple – Online Doctors 24/7 Usage & Stats

TELUS Health MyCare™ lets you easily see a Healthcare Provider right from your phone. FEATURES Video Consultations: Book an appointment with the Doctor, Counsellor or Dietitian of your choice (provincial restrictions apply) and have a video consultation from the comfort of your home or wherever works best for you. If needed, prescriptions and referrals for diagnostic tests/specialists can be provided. Easily access your TELUS Health MyCare consultation notes and additional appointment details through the Care Hub whenever you need them and get your prescription delivered directly through the app. Appointments are scheduled in English by default unless you are in Quebec where appointments can be either in French or English. If you would like to schedule an appointment in a different language, contact our Support Team. Symptom Checker: Get more peace of mind 24/7 with our chat-style Symptom Checker, powered by Artificial Intelligence, which asks you questions about your symptoms to suggest possible courses of action. Healthcheck: Learn more about your health in just 15 minutes. Our free digital assessment tool gives you a picture of your current health and suggests lifestyle changes for healthier living. Monitor: Connect your existing health apps, such as HealthKit, and set medication reminders to manage your health in one place. GET STARTED 1. Register for your free account. 2. Book an appointment time that suits you. 3. Start having a video consultation with a healthcare provider. SAFETY & SECURITY We take data security and privacy extremely seriously. All of TELUS Health MyCare’s clinical procedures meet industry and legal standards. We retain patient records in accordance with national best practice guidelines and all patient data is securely transmitted using industry-recognized encryption methods. LANGUAGE / LANGUE The app is available in English and French. If you wish to change the language of the app without changing your smartphone language, please follow the following instructions. 1. Add another preferred language to your iPhone (French or English): a. Open your iPhone Settings b. Tap General > Language & Region > Add language… c. Add the language you would like to have the app in (French or English) d. Confirm the language you prefer for your iPhone 2. Next, choose your TELUS Health MyCare app language: a. At the top of the screen, tap General then Settings to go back to the main Settings screen b. Scroll down, locate and tap TELUS Health c. Tap Language and select your preferred language for the TELUS Health MyCare app (French or English) d. Close the app and open it again L’application est disponible en Français et en Anglais. Si vous souhaitez changer la langue de l’application sans changer la langue de votre téléphone, veuillez suivre les étapes suivantes : 1. Ajoutez une autre langue préférée à votre iPhone (Français ou Anglais) : a. Ouvrez les réglages de votre iPhone b. Appuyez sur Général > Langue et région > Autres langues… c. Ajoutez la langue souhaitée pour l’application (Français ou Anglais) d. Sélectionnez la langue que vous préférez pour votre iPhone 2. Ensuite, choisissez la langue de votre application Mes Soins TELUS Santé : a. En haut de l’écran, appuyez sur Général puis Paramètres pour revenir au menu principal des Réglages b. Sur cet écran, faites défiler vers le bas, localisez puis appuyez sur l’application TELUS Santé. c. Appuyez sur Langue pour sélectionner la langue de l’application Mes Soins TELUS Santé (Français ou Anglais) d. Fermez l’application puis relancez-la For more information and a full list of FAQ’s, visit telus.com/mycaresupport

Apple App Store
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Medical

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Maple – Online Doctors 24/7

See Canadian-licensed doctors online in minutes any time, 24/7, for virtual healthcare appointments, prescriptions, sick notes, and more. Skip the wait—it’s easy. See a doctor, nurse practitioner or specialist online with Maple, Canada’s top-rated virtual care app with over 1 million five-star reviews. Receive a diagnosis, prescriptions, sick notes, medical advice, lab requisitions, and more at the medical provider’s discretion following a chat via secure text, audio, or video. Skip the waiting room and save hours in travel time—join millions of Canadians connected to Maple and get on-demand healthcare that revolves around your needs and schedule. HOW DOES MAPLE WORK? Download the app and request a consultation from a Canadian-licensed doctor online at the tap of a button. No matter where you’re located in Canada, Maple connects you to a provider in minutes, 24/7. Get prescriptions or a refill delivered to your home or have your prescription sent to your local pharmacy for pickup. You can also use Maple to book consultations with healthcare specialists, including dermatologists, mental health therapists, endocrinologists, sleep therapists, naturopathic doctors, allergists, and many more depending on your province. Maple is your one-stop solution for all your health needs. Fees apply for services that aren’t covered by provincial governments, though they can often be reimbursed if you have coverage from an insurer. WHAT ARE MAPLE’S CORE FEATURES? • Skip the waiting room-see doctors online, on-demand or by appointment • Trusted healthcare—get a diagnosis, lab test requisitions, sick notes, and more at the discretion of a Canadian-licensed healthcare provider • Prescription delivery-get your prescriptions delivered or have your prescription sent to your local pharmacy for pickup • Secure medical record-keeping-complete medical records that you control • 15+ specialties-see a dermatologist, mental health therapist, endocrinologist, naturopath, and more • Family features-add dependents to your account and get care for family member • Largest network-Canada’s largest network of • Canadian-licensed doctors, nurse practitioners, and specialists • Bilingual services- get care from a provider in English or French WHAT KIND OF ISSUES CAN DOCTORS ON MAPLE TREAT? Doctors on Maple can support you with a wide range of medical issues and symptoms, including: • Cough/cold/flu • Urinary tract infections • Sexual health-e.g. STD advice/treatment • Erectile dysfunction • Prescription renewals • Eye infections/strep throat/sinus infections • Stomach flu • Mental health-depress/anxiety • Birth control prescriptions • Sick notes • And much more WHO ARE THE DOCTORS ON MAPLE? All the doctors, nurse practitioners and specialists on our platform are hand-selected, qualified providers licensed to practice in Canada. They practice family or emergency medicine in Canada and are the same professionals you might see at a family doctor’s office or hospital. Each helpful provider is passionate about delivering outstanding healthcare, answering questions, and serving Canadians in new and innovative ways so that they can get the care they need, faster. IS MAPLE PRIVATE AND SECURE? Our safety and security are our top priorities. We protect your data through robust encryption, frequent testing, account security features, and other policies and processes that meet the industry’s highest standards. Only you and your doctor have access to your Maple consultation records. For more information, you can find our complete Privacy Policy online at getmaple.ca/privacy/