TennCare vs CareTN Usage & Stats

The TennCare Connect app is for Tennesseans who have applied for or are receiving insurance through TennCare, CoverKids, and Medicare Savings Programs. From the convenience of your smartphone, you can access many of the self-service features of TennCare on the web. Manage and view your cases anytime you want – right from your phone. You can use the TennCare Connect app to check the status of your case, review your health plan information, view your letters, or send us a photo of required documents. If eligible, you can update your contact information, household information, add/update pregnancy records, and add/update your assisting person. You can also add/update your household’s employment income, self-employment income, or other income (not from a job). Eligible users can now renew their benefits directly from the app. Our app works best with smartphones. FEATURES View your cases: • Setup a new TennCare Connect account if you don’t already have one • Check the status of your coverage • Review your health plan information • Find out if it’s time to renew your coverage Log in securely: • Log in to your TennCare account using Face ID to quickly access your account information Manage account settings: • Change your password • Change your email • Change your security questions • Sign up to go paperless and view letters we send you • Enable or disable Face ID authentication Manage documents: • Upload photos of the files or forms we need from you • View submitted documents and documents that were mailed or faxed Report changes about your household: • Add or update your phone number(s) • Update your mailing and home address • Update relationships in your household • Add or update your other health insurance • Add or update pregnancy records • Add or update your case’s assisting person • Add or update your household’s employment income, self-employment income, or other income (not from a job) Renew your benefits: • Start, continue, or submit your renewal View your appeal information: • Check the status of your appeal and upload documents • Add a reminder of your scheduled appeal hearing to your smartphone calendar TennCare is committed to making it easier for you to manage your benefits. Leave a review and tell us what you think about the TennCare Connect app. We will use what you tell us to make the app better.