PointClickCare Companion vs PalCare Mobile Usage & Stats
PointClickCare Companion empowers care givers with a fast and easy-to-use workflow that unifies the delivery and documentation of services and medication.
PointClickCare Companion includes features such as:
• Unified to-do lists and status: Users can simply scroll through and identify critical action items for each shift, grouped by timing and tasks.
• Immediate access to key information: Allows users to access resident information, scheduled and unscheduled services.
• Streamlined documentation: Allows end users to document tasks at the point of care and capture the time required to complete the task. Vitals and medication distribution to residents can be easily recorded to ensure the highest possible level of care.
When integrated with point of care (POC) and electronic Medication Administration Records (eMAR) modules, Companion positions senior living communities to enjoy several significant outcomes:
Enable An Enhanced Resident Experience: Care givers spend more quality time with residents and less time documenting tasks with Companion, enabling immediate information access and the potential of for more personalized service to residents.
Improve Financial Health: Companion is flexible to easily document both planned and unplanned tasks, ensuring you're getting paid for all the services you are providing without having to chase the paperwork.
Make Staff Happy and Effective: Attracting staff is hard enough. Offering them the use of tools they like can go a long way to getting and keeping them. Companion empowers staff with critical resident information and easy-to-use tools for distributing medications and documenting services.
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As the population of seniors in the US continues to grow, senior living communities are tasked with ensuring timely response and care for their residents. PalCare has proven that the adoption of its mobile alert app does just that. Senior Living communities that use PalMobile respond to emergency alerts 20% faster than those who use old school alert methods, such as pagers and radios.
With PalMobile, senior living operators can:
• Access on Wi-Fi or cellular networks
• Customize escalation profiles
• Replace pager systems, reducing the number of caregiver devices
• Create robust reports for caregiver accountability
• Manage zones to connect caregivers with relevant alerts from their floors or units
How PalMobile Works:
• Works on Wi-Fi or cellular networks
• Zones: choose which caregivers receive alerts from individual wings, floors, or apartments
• Mobile App Stages:
o Alert: Resident needs assistance or help
o Acknowledge: Caregiver has accepted the alert and is enroute to the resident
o Arrive: Caregiver has arrived at the resident and has cleared the device
o Complete: Caregiver has completed care and is leaving the resident
About PalCare:
PalCare provides emergency alert solutions to the senior living industry. From alert through resolution, the PalCare platform empowers caregivers to deliver the most effective care possible when residents need it most. The system directly supports the most reliable emergency call systems, customized reporting tools and easy-to-use staff communication tools. PalCare is trusted by over 130,000 residents nationwide – reducing risk, improving outcomes, and allowing for an overall better senior living experience.
Need Help?
For responsive and helpful support, contact us at support@palcare.com
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PointClickCare Companion VS. 
PalCare MobileMarch 18, 2025