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SmartHQ Service vs My Walkabout Usage & Stats
SmartHQ Service A Tool for GE Appliance Service Technicians
Gone are the days when technicians had to use screwdrivers and wrenches to partially disassemble an appliance just to verify that a specific component was functional. For a nominal monthly subscription, technicians can efficiently and effectively address issues using advanced digital methods, resulting in a happy GE appliance owner. SmartHQ Service is the best digital diagnostics tool in the industry!
SmartHQ Service Features
• Software Update
Ensures the software running on the appliance is up to date, improving the lifetime ownership experience for the consumer.
• Data Logger
Comprehensive view of recorded diagnostics data of the connected appliance.
• Document Search
User-friendly "Google-like" search of the GEA service document database.
• OneParts Search
Offers an exploded view of drawings of sub-systems of GE appliances.
• Parts Purchase
Designed to simplify the search and ordering of genuine GE parts.
• Service Website
Direct access to the GEA service website, without additional login.
• Product Overview
Offers a high-level consumer-oriented overview of the applicable GE appliance.
• Fault Codes and Alerts
The GE appliances perform self-diagnostics and provides resulting data to the technician. Allows technician to understand performance issues occurring within the appliance.
• Component Control
Gives the technician the ability to turn all components such as valves, fans or compressors ON and OFF to test their functionality.
• SharedData
Service technicians can share diagnostics data extracted from the appliances with a Master Technician or a GE Technical Assistance Group (TAG) technician.
• Appliance Service History
Comprehensive access to historical service data of previously repaired appliances.
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The mobile version of Walkabout Software.
Walkabout Software's offline mobile app delivers the power of the office to your smartphone or tablet.
- Apple App Store
- Free
- Productivity
Store Rank
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SmartHQ Service VS.
My Walkabout
December 17, 2024