Service Pro Mobile 3 vs SiteMap by GPRS Usage & Stats
Mobile Field Service Software
Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Efficiency with Service Pro® Mobile
Your customers have higher expectations.
Help your field service technicians exceed them.
Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate.
Why Service Pro Mobile?
A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call.
• Service Pro Mobile works anywhere - Service technicians can record work in areas with or without wireless network connectivity.
• Service Pro Mobile is easy to use - The mobile field service management features of Service Pro Mobile are intuitively laid out and use the device's native navigation.
• Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field.
• Service Pro Mobile deployment options - On-premise or cloud.
• Service Pro Mobile does work orders and inspections - Technicians that perform work orders and inspections need just one device and just one app - Service Pro Mobile.
• Optionally capture GPS records at important steps of the order process. (Continued use of GPS running in the background can dramatically decrease battery life.)
• Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system, or our own Service Pro system.
What can Service Pro Mobile do?
Service Pro Mobile includes many paperless service management capabilities for field service technicians:
• Service Technician Status
• Service Technician Calendar
• Work Order Management:
• Site Contacts
• Site Equipment Assets
• Technician Time Tracking
• Inventory Tracking
• Asset Inspections
• Photo Capture
• Signature Capture
• Technician Location Tracking using Device's GPS (This data can be viewed in the app by selecting Tech Locations from the main menu).
Note: Continued use of GPS running in the background can dramatically decrease battery life.
Note: Our app allows the use of http connections and old versions of TLS for compatibility with user-configured systems. Please use https and TLS 1.2 if possible.
- Apple App Store
- Free
- Business
Store Rank
- -
SiteMap®, powered by GPRS, is a unique, shareable, multi-user collaboration tool that allows facility managers, project managers, architects, engineers, general contractors, and more to instantly see, share, and keep everyone on the same page on any jobsite in the U.S., from any desktop, laptop, or mobile device.
This geospatial solution utilizes state-of-the-art GIS mapping, as well as industry-leading features that allow you to geolocate, tag, and share everything from underground utilities, pipelines, and storage tanks, through as-builts of existing buildings and infrastructure, to 3D BIM Models for prefabrication, design, and renovation purposes: all securely stored and cross-referenced by job and location within SiteMap®.
The Digital Plan Room allows users to digitally file and cross-reference every drawing, as-built, map, utility locate, design, and specification for any facility or jobsite, or multiple sites across the U.S.
There are multiple ways to access your jobs within the platform. You can directly access any job from the Jobs List to view and share. Jobs also populate the Map Viewer for quick reference and sharing. Click on a map pin for your job to see its thumbnail information. Click the thumbnail to share or view the job. From there you can choose among various menu features – from layers to features to groups – so that you can customize your view, or choose from the menu to be taken inside the Digital Plan Room for more information.
Safety & Security are our #1 concern, so SiteMap® allows the subscriber to designate viewing access to only those they choose. Those permissions can be altered or revoked at any time by the subscriber, so you know your facility data is all in one place, secured by SiteMap® technology.
Platform users and those they designate can view permissioned files in a secure and digitized manner by Visualizing The Built World™ to collaborate among teams and eliminate miscommunication, mistakes, cost overruns, delays, and injury.
What can SiteMap® help you visualize?
- Apple App Store
- Free
- Business
Store Rank
- -
Service Pro Mobile 3 VS. 
SiteMap by GPRSJanuary 1, 2025