LloydsDirect NHS Prescriptions vs Hey Pharmacist Usage & Stats

Order, track and get reminders for your repeat prescriptions, all in one place. Plus get your medicine delivered, for free. Part of the NHS Innovation Accelerator. Rated ‘Excellent’ on Trustpilot. Everything in one place Request prescriptions, track your orders and set reminders to take your medicine, all from our mobile app or website. Free prescription delivery Delivery is free on all prescription medicines, including ones that need to be kept in the fridge. We deliver to any address in the UK. Local when you need us Want to see a pharmacist in person? Choose to collect your prescription at your local LloydsPharmacy instead. Your medicine will be prepared in-store to pick up when it suits you. Always order in time You’ll get a reminder to order your next prescription 10 days before you’re due to run out. So your next order should arrive with time to spare. Look after loved ones Manage your whole family’s prescriptions from your LloydsDirect account. Get their medicine delivered to you, or send it directly to them. Keep your health on track Stay on top of your medicine schedule with customisable reminders to take each dose. No extra costs Using LloydsDirect costs no more than your local pharmacy. You can use your NHS exemption or prepayment certificate with us, or if you pay for prescriptions, it’s just the standard NHS charge. Get help from humans Have a question? Our friendly team of Patient Care advisors and pharmacists is here to help. We’re available by phone, email, or in-app messenger. ------ “They have answered all questions or queries quickly, and are always helpful and friendly. I would recommend LloydsDirect to everyone.” – Samantha, Trustpilot ***** “Amazing service! Signed up with LloydsDirect on a Tuesday evening. Meds delivered on the Thursday morning. Wow... Can’t fault it.” – L Drew, Trustpilot ***** “First class in all respects. This is the most amazingly quick and efficient service. Completely hassle-free.” – Susan, Trustpilot ***** ----- How LloydsDirect works Order your medicine Sign up on our website or download  our app, then place your order. Your GP approves After approving your order, your GP sends us an electronic prescription. Receive your medicine We post your medicine from our registered pharmacy, for free. LloydsDirect works with your GP You can order medicine through LloydsDirect if your GP supports electronic prescriptions. At the moment, that's 96% of GPs in England. And don't worry about telling your GP that you’re switching to LloydsDirect – we’ll do that for you. Switch to LloydsDirect today Join over 450,000 people who already trust us with their NHS prescriptions. Easy online ordering Free delivery or collection Reminders to order --- LloydsDirect is registered with the Information Commissioner's Office (under the name of our holding company, Metabolic Healthcare Ltd) and complies with the General Data Protection Regulation 2016/679 (GDPR) and the Data Protection Act 2018. LloydsDirect is registered with General Pharmaceutical Council (GPhC). We’re proud to be part of the official NHS App Library and the NHS GP System of Choice programme. These bodies provide external oversight of our systems and processes, ensuring your data is secure.

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Hey Pharmacist

Hey Pharmacist lets you order, track and get reminded about your NHS repeat prescription in just two taps and also book appointments for vaccines and other health services. Manage your NHS repeat prescription in one place Integrated with NHS login, we make ordering and managing your prescriptions easy. Request your NHS repeat prescription, track the status of your order and set yourself a reminder to order next time. You can choose to have your medication delivered free of charge, or to collect from your local community pharmacy. Delivered for free Choose home delivery and we’ll deliver your prescription for free via Royal Mail. This includes items that need to be kept in the fridge. We deliver to any address in the UK at no cost to you or the NHS. By selecting home delivery, your prescription will be dispensed by Rowlands Pharmacy Online at our distance selling pharmacy t/a Rowlands Pharmacy Online, Rivington Road, Runcorn, Cheshire, WA7 3DJ Support your local pharmacy Hey Pharmacist makes it simple to collect your prescription from your local community pharmacy too. You can choose to collect your medication from over 4500 pharmacies in England and speak to your local pharmacist face-to-face. Simply order through the app and your medication will be prepared in your chosen pharmacy. Ready to collect at a time that suits you. Manage medication on behalf of a family member Using the Hey Pharmacist app, you can even order and manage the medication of your loved ones. Simply register for this feature using unique online access codes available from your GP. Their medication can be delivered to you, we can send it straight to them or it can be collected from your local pharmacy, the choice is yours. NEW: Book a vaccine or a health service with your local pharmacy If you’ve registered for the service using your NHS login, you can now view and book a service with your local pharmacy. From vaccines to support your travel plans, protecting yourself from the flu or just advice and support on improving your health and lifestyle. No extra cost Our service is free to use and is at no extra cost to the NHS. If you currently pay for your prescription you will pay the standard NHS charge when you order or if you’ve chosen to collect from your local pharmacy, you will be charged upon collection. If you prescription is free, just add in your exemption details or prepayment certificate into the app when prompted. There when you need us If something goes wrong, our patient experience team is here to help. Made up of experienced pharmacy professionals including a team of pharmacists, we’re on hand to help answer any questions or support you might need when using our service. Contact us via phone, email or instantly within the app. About Hey Pharmacist Hey Pharmacist is part of PHOENIX UK, one of the UK’s largest healthcare providers with roots in community pharmacy dating back to 1810. With a network of over 4500 community pharmacies represented through our Numark Pharmacy membership programme, Hey Pharmacist is designed to offer smart phone services and smart people in store. Can I use Hey Pharmacist? To use our service and to order repeat prescriptions from Hey Pharmacist, you must be: • registered with a GP in England • have medication that’s on a repeat prescription • have a delivery address in the UK or be able to collect your medication from a pharmacy in England Sounds great – how do I get started? 1. Download the Hey Pharmacist app and set up your account using NHS login 2. See your repeat prescriptions and choose which you want delivered. 3. Your GP will check your order and we'll let you know when it's approved. 4. If you choose home delivery you’ll get updates on where your order’s up to. 5. If you choose local collection, simply call into the pharmacy when you’re ready collect – please allow 2-3 days for this option